UBS Financial Services Inc. Data Breach Lawsuit Investigation

On October 6, 2025, UBS Financial Services Inc. (“UBS”) informed the Massachusetts Attorney General of a data security incident that exposed sensitive client information. If you received a breach notice from UBS, you may be entitled to free identity-protection services and potential legal remedies. Request a Free Case Review

Key Details at a Glance

• Reporting date: October 6, 2025
• Consumer notice mailed: October 3, 2025
• Total individuals affected: 1 (Massachusetts resident)
• Information involved: Full Name, Address, Social Security Number, Phone contact, Email address, Account number, Date of Birth
• Free services offered: 24 months of Experian IdentityWorks credit monitoring & identity protection

Download Official Breach Notice (PDF)

What Happened?

UBS reported a data security incident that compromised personal information belonging to one client. In accordance with Massachusetts data breach law, the company did not disclose the specific nature of the intrusion but confirmed that the event involved unauthorized access to customer records.

Information Exposed

Based on UBS’s internal investigation, the following categories of personally identifiable information (“PII”) were involved:

• Full Name
• Address
• Social Security Number
• Phone contact
• Email address
• Account number
• Date of Birth

UBS states that, as of this writing, it has no evidence that the exposed data has been misused.

Company Response

According to the notice mailed on October 3, 2025, UBS:

• Contained and mitigated the incident.
• Conducted a comprehensive review of the affected records.
• Implemented additional measures to prevent similar events.
• Is offering affected clients complimentary 24-month Experian IdentityWorks credit monitoring and identity-protection services.

Steps You Can Take

UBS encourages clients to remain vigilant by:

• Regularly reviewing bank and brokerage statements.
• Monitoring credit reports for unfamiliar activity.
• Following the guidance in the enclosed Cybersecurity Checklist and ID Theft Protection Fact Sheet.
• Filing or obtaining a police report if identity theft is suspected.

Free Case Review

If your data was affected, you may have legal claims for damages or statutory penalties. Our consumer-protection attorneys are currently investigating. Submit your details for a no-cost, no-obligation evaluation.

Start Your Claim

Company Overview

• Website: ubs.com
• Headquarters: 1285 Avenue of the Americas, New York, NY, USA
• Year founded: 1862
• Industry: Financial services
• Parent company: UBS Group AG
• Employees: 128,983
• Ticker symbol: UBS (NYSE)

Frequently Asked Questions

How do I know if I am part of the UBS Financial Services Inc. data breach?

You should have received a written notice dated October 3, 2025. The letter outlines the information exposed and offers free Experian IdentityWorks services.

What credit monitoring is UBS Financial Services Inc. providing?

UBS is offering 24 months of complimentary credit monitoring and identity-protection services through Experian IdentityWorks.

Is UBS Financial Services Inc. liable for damages?

Liability depends on the circumstances of the breach and applicable state and federal laws. Contact a data-breach attorney to discuss potential claims.

Can I file a police report?

Yes. Under Massachusetts law, you have the right to file or obtain a police report related to this incident.

What should I do if my Social Security number was exposed by UBS Financial Services Inc.?

Enroll in the offered identity-protection service, place fraud alerts or security freezes on credit files, and monitor financial statements closely.