The Thayer Hotel Data Breach Lawsuit Investigation
Guests and employees of The Thayer Hotel recently received notice that an unauthorized actor accessed the hotel’s computer network, potentially exposing sensitive identification data. If you were notified, you may be entitled to complimentary credit-monitoring and legal remedies. Read the details and next steps below.
Download Official Breach Notice (PDF)
Key Details of the The Thayer Hotel Data Breach
Hudson River Partners I L.P. dba The Thayer Hotel (The Thayer Hotel) confirmed that an outside party entered its systems on September 19, 2025. The same day, the hotel’s IT team contained the incident, restored internal access, and hired third-party forensic specialists to investigate. By October 17, 2025, investigators identified the U.S. residents whose data was affected and finalized their review.
Timeline of Events
- September 19, 2025 — Unauthorized access detected and contained; investigation launched.
- October 17, 2025 — Identification of impacted U.S. individuals completed.
- October 31, 2025 — Consumer notification letters mailed.
- November 3, 2025 — Breach reported to the Maine Attorney General.
- November 4, 2025 — Public disclosure updated.
Information Exposed
The forensic review determined that the following data elements were involved:
- Name
- Driver’s license number
- Passport number
- Date of birth
- State identification card number
- Social Security number (for a very small number of individuals)
Company Response
The Thayer Hotel:
- Restored and secured its systems immediately after the incident.
- Engaged law enforcement and notified required regulators.
- Hired third-party cybersecurity specialists to conduct a full investigation.
- Is offering 12 months of free credit-monitoring and identity protection through Kroll. Eligible recipients can enroll at www.thethayerhotel.kroll.com.
What Affected Guests Can Do Now
The hotel’s notice recommends the following immediate actions:
- Enroll in the complimentary Kroll credit-monitoring service.
- Place a free one-year fraud alert with any of the three nationwide credit bureaus.
- Consider a security freeze to block new credit without your approval.
- Review your free annual credit reports at AnnualCreditReport.com or by calling 1-877-322-8228.
Company Overview
The Thayer Hotel is a landmark hospitality property located on the grounds of the United States Military Academy at West Point.
- Website: thethayerhotel.com
- Headquarters: 674 Thayer Road, West Point, NY, United States
- Founded: 1926
- Industry: Hospitality
- Employees: 127
- Social: Facebook | Instagram | X
Frequently Asked Questions
I received a data breach letter from The Thayer Hotel — what should I do?
Follow the instructions in the letter, enroll in the free Kroll credit-monitoring service, and consider placing fraud alerts or freezes on your credit file.
How do I submit a claim related to the The Thayer Hotel data breach?
You can contact a consumer-privacy attorney for a free case evaluation. Keep your breach notice and any related documents handy.
Am I eligible to join a lawsuit against The Thayer Hotel?
Eligibility generally depends on whether your personal information was involved. Consult an attorney who handles data-breach cases to review your options.
What information did the The Thayer Hotel breach expose?
Names plus one or more of the following: driver’s license number, passport number, date of birth, state ID number, and, for a small subset, Social Security number.
Did The Thayer Hotel offer credit monitoring, and for how long?
Yes. The hotel is providing 12 months of complimentary credit-monitoring and identity-protection services through Kroll.
How many people were affected by the The Thayer Hotel breach?
The exact number has not been publicly disclosed as of the most recent filing.
How can I get the official breach notice (PDF) for The Thayer Hotel?
You can download it directly from the Maine Attorney General’s website using the button near the top of this article.