Shields Facilities Maintenance Data Breach Lawsuit Investigation
Shields Facilities Maintenance recently notified regulators that an unauthorized party accessed sensitive files containing personal information. If you received a breach letter, you may be entitled to no-cost identity protection and potential compensation—contact us today for a free case review.
Key Facts of the Shields Facilities Maintenance Breach
- Breach window: January 28 – January 30, 2025
- Discovery date: January 28, 2025
- Consumer notifications issued: December 9, 2025 (Maine & Vermont filings)
- Data involved: name and Social Security number
- Free services offered: 12 months of credit monitoring and identity-restoration support through Cyberscout (TransUnion)
What Happened
On January 28, 2025, Shields Facilities Maintenance detected suspicious activity on its computer systems. Cybersecurity specialists were engaged to investigate, and the company determined that an unauthorized party gained access to certain files between January 28 and January 30, 2025. A meticulous file review identified individuals whose information was impacted, culminating in regulatory and consumer notices issued on December 9, 2025.
Information Exposed
The company’s investigation confirmed that the following personal data elements were present in the accessed files:
- Name
- Social Security number
Company Response
According to the consumer notice filed in Vermont, Shields Facilities Maintenance:
- Secured affected systems immediately after identifying the activity
- Conducted an extensive forensic investigation with cybersecurity experts
- Provided detailed guidance on personal information protection
- Is offering 12 months of complimentary credit monitoring and identity-restoration services through Cyberscout
Next Steps for Affected Individuals
If you received a letter from Shields Facilities Maintenance:
- Activate the free Cyberscout credit monitoring service as instructed in your notice.
- Review bank, credit-card and insurance statements for unfamiliar transactions.
- Request and monitor your free annual credit reports for new accounts you did not open.
- Consider placing a fraud alert or security freeze with the credit bureaus.
- Consult a data-breach attorney to understand your rights and potential legal remedies.
Company Overview
Shields Facilities Maintenance, LLC (Shields Facilities Maintenance) is a facilities services provider founded in 2011 and headquartered at 1777 Sentry Parkway West, Suite 305, Blue Bell, Pennsylvania. The company employs approximately 51–200 people.
- Website: shieldsfm.com
- Industry: Facilities Services
- Headquarters: Blue Bell, PA, US
- LinkedIn: LinkedIn Profile
Frequently Asked Questions
1. I received a data breach letter from Shields Facilities Maintenance — what should I do?
Follow the activation instructions for the complimentary Cyberscout services, monitor financial accounts and credit reports closely, and consider consulting a data-breach attorney regarding your rights.
2. How do I submit a claim related to the Shields Facilities Maintenance data breach?
You may start by contacting a consumer-protection or data-breach law firm for a free evaluation. Provide a copy of your notification letter and any evidence of related fraud.
3. Am I eligible to join a lawsuit against Shields Facilities Maintenance?
Eligibility generally depends on whether your personal data was part of the breach and whether you suffered damages. A qualified attorney can assess your specific situation.
4. What information did the Shields Facilities Maintenance breach expose?
The company confirmed that names and Social Security numbers were involved.
5. Did Shields Facilities Maintenance offer credit monitoring, and for how long?
Yes. Affected individuals are offered 12 months of complimentary credit monitoring and identity-restoration services through Cyberscout.
6. How can I get the official breach notice (PDF) for Shields Facilities Maintenance?
You can download it directly from the Vermont Attorney General’s website using the button above or this link.
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