ServiceTitan, Inc. Data Breach Lawsuit Investigation
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Dapeer Law, P.A., a top-rated class action law firm, is investigating the ServiceTitan, Inc. data breach. If you received notice that your information was exposed during this breach, you may be entitled to compensation. It's free to join our investigation to see if we can help you recover.

ServiceTitan, Inc. Data Breach Lawsuit Investigation

If you received a breach notice from ServiceTitan, Inc., you may be entitled to financial compensation and complimentary identity-protection services. Use the secure form on this page to review your legal options today.

Key Details of the ServiceTitan Breach

  • Breach Type: Unauthorized access to third-party Salesforce platform used by ServiceTitan
  • Breach Date: August 22, 2025
  • Discovery Date: October 10, 2025
  • Consumer Notices Mailed: October 23, 2025
  • Data Exposed: Name and additional personal data elements (as identified in individual notices)
  • Free Services Offered: 12-month credit-monitoring through IDX
Download Official Breach Notice (PDF)

Timeline of Events

• August 22, 2025 – An unauthorized party accessed Salesforce via Salesloft Drift integrations.
• October 10, 2025 – ServiceTitan finished its internal review and confirmed potentially impacted data.
• October 23, 2025 – Written notifications sent to affected individuals, including Maine residents.

Personal Information Exposed

The investigation determined that at minimum each notice recipient’s name was involved, along with other data fields specified in the individualized letters.

How ServiceTitan Responded

  • Isolated and secured the affected Salesforce environment.
  • Launched a thorough investigation to identify scope and impact.
  • Reviewed and strengthened internal privacy and security policies.
  • Provided complimentary 12-month credit-monitoring and identity-protection services through IDX.

What Affected Individuals Can Do Now

  1. Enroll in the free IDX credit-monitoring service by the deadline listed in your letter.
  2. Monitor banking, credit-card, and insurance statements for unfamiliar transactions.
  3. Request free credit reports and look for any accounts you did not open.
  4. Consider placing a fraud alert or security freeze with the credit bureaus.
  5. Consult experienced data-privacy counsel to determine compensation eligibility.

Company Overview

ServiceTitan, Inc. is a California-based enterprise software company that develops all-in-one field-service management platforms.

Frequently Asked Questions

How did the ServiceTitan, Inc. data breach happen?

The incident stemmed from unauthorized access to a Salesforce platform, reportedly linked to Salesloft Drift integrations, on August 22, 2025.

What data was exposed in the ServiceTitan, Inc. breach?

The company confirmed that names and additional personal information listed in individual notices were impacted.

Is ServiceTitan offering free credit monitoring?

Yes. Affected individuals are eligible for 12 months of complimentary credit-monitoring services through IDX.

Can I join a lawsuit against ServiceTitan, Inc.?

Possibly. If you received a notification letter, you may have legal claims for damages. Complete the form on this page to discuss your options.

Has any fraudulent activity been detected?

As of the notification date, ServiceTitan reported no evidence of fraud related to the breach.

How long do I have to enroll in the free protections?

Enrollment deadlines are provided in each notice. Act promptly to ensure coverage.

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