Rockland Trust Data Breach Lawsuit Investigation
On October 21, 2025, Rockland Trust informed regulators of a data security incident that led to an inadvertent disclosure of customer information. The bank’s notice confirms a single Massachusetts customer was affected.
Key Takeaways
- Incident reported to Massachusetts Attorney General on October 21, 2025.
- Total individuals affected: 1 (Massachusetts).
- Free 24-month Experian IdentityWorks® credit monitoring and identity theft protection offered.
- Exposed data may include personal and account information (see below).
What Happened?
According to the notice filed with the Massachusetts Attorney General, a staff error resulted in a customer’s information being sent to an unintended recipient. Rockland Trust states it has addressed the matter internally and reiterated proper data-handling procedures to employees.
What Information Was Involved?
The bank’s letter indicates that the following categories of information may have been exposed:
- (Listed information potentially exposed as described in the notice.)
Rockland Trust’s Response
In addition to employee retraining, Rockland Trust is providing affected customers with:
- A complimentary 24-month membership to Experian’s IdentityWorks® service, which includes credit monitoring and identity theft resolution assistance.
- Detailed instructions on how to protect personal information and exercise legal rights under federal law.
Steps You Can Take Now
Rockland Trust recommends vigilant account monitoring for the next 12–24 months. Affected customers should:
- Review online, mobile, telephone, and paper account statements for unauthorized activity.
- Set up online banking alerts to track transactions in real time.
- Promptly report any suspected fraud to Rockland Trust.
- File identity-theft complaints with the Federal Trade Commission (FTC) at consumer.gov/idtheft or by calling 1-877-438-4338.
- Request a free annual credit report at annualcreditreport.com.
Can I File a Rockland Trust Data Breach Lawsuit?
Data privacy laws allow consumers to pursue compensation when organizations fail to safeguard personal information. Potential damages can include reimbursement for out-of-pocket losses, time spent addressing fraud, and credit-monitoring costs. Because only one individual is currently known to be affected, claims will be highly fact-specific. Speaking with a data-breach attorney can clarify your legal options.
Company Overview
Rockland Trust is a full-service commercial bank headquartered in Rockland, Massachusetts.
- Website: rocklandtrust.com
- Security Center: rocklandtrust.com/security
- Industry: Banking
- Founded: 1907
- Employees: 1,800
- Parent Company: Independent Bank Corp. (NASDAQ: INDB)
- Headquarters: 288 Union Street, Rockland, MA, USA
- Social Media:
Frequently Asked Questions
When did Rockland Trust discover the breach?
The incident was reported to the Massachusetts Attorney General on October 21, 2025.
How many Rockland Trust customers were impacted?
Rockland Trust’s filing lists one affected individual in Massachusetts.
What data was exposed in the Rockland Trust breach?
The bank states that certain personal and account details “may” have been disclosed. Specific categories are listed in the official notice.
Is Rockland Trust offering free credit monitoring?
Yes. Impacted customers can enroll in a complimentary 24-month Experian IdentityWorks® membership.
Can I sue Rockland Trust for the data breach?
Possibly. Legal claims depend on proof of harm and negligence. Consult an experienced data-breach attorney to evaluate your situation.
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