Platinum Federal Credit Union Data Breach Lawsuit Investigation
If you received a notice from Platinum Federal Credit Union (PFCU) about a recent email-account security incident, you are not alone. Our investigation team is reviewing potential legal claims on behalf of affected members. Contact us for a free, confidential case evaluation.
Download Official Breach Notice (PDF)Key Facts of the Platinum Federal Credit Union Breach
- Breach type: Unauthorized access to one employee email account
- Individuals notified: 1 Massachusetts resident
- Discovery date: March 27, 2025
- Information potentially exposed: Name and unspecified additional personal details contained in email messages and attachments
- Last date of unauthorized access: September 17, 2025
- Consumer notification mailed: September 24, 2025
- Reported to MA Attorney General: September 30, 2025 (File # 2025-1682)
What Happened
On March 27, 2025, PFCU detected unusual activity involving an employee email account. The credit union immediately secured its systems and launched an internal investigation supported by a third-party forensic firm. The probe determined that an unauthorized party accessed the single email account, which held member information, up until September 17, 2025.
Data Potentially Impacted
The compromised mailbox contained emails and attachments with members’ names as well as other personal details. PFCU’s notice did not specify every data element but confirmed that combinations of personal identifiers were present.
PFCU’s Response
- Secured the email environment and engaged external forensics experts.
- Implemented additional safeguards and technical security measures.
- Offered complimentary credit-monitoring and identity-protection services through Experian to all affected individuals.
Steps You Can Take
Even though PFCU reports no evidence of misuse, you should:
- Enroll in the free Experian credit-monitoring service once the instructions arrive.
- Review account statements and your credit reports for unauthorized activity over the next 12–24 months.
- Report any suspicious transactions to the credit union and relevant financial institutions immediately.
Potential Claims & Lawsuit Investigation
Organizations that collect sensitive data must safeguard it under state and federal laws. When a breach occurs, affected consumers may seek compensation for:
- Time spent addressing fraud concerns
- Out-of-pocket expenses for credit protection
- Potential future identity-theft losses
Our legal team is evaluating whether PFCU met its obligations under privacy and consumer-protection statutes. If you received a breach letter dated September 24, 2025, you may qualify to join a lawsuit or settlement.
Company Overview
- Name: Platinum Federal Credit Union (PFCU)
- Website: platinumfcu.org
- Headquarters: 1815 Satellite Blvd Ste 200, Duluth, GA, USA
- Year founded: 1999
- Industry: Financial services
- Employee count: 71
- Official social media: Not publicly listed
Frequently Asked Questions
How do I know if my data was involved in the Platinum Federal Credit Union breach?
PFCU mailed letters dated September 24, 2025, to the single Massachusetts resident whose data appeared in the affected email account. If you received that notice, your information was at risk.
What personal information was exposed in the Platinum Federal Credit Union data breach?
The email account held the recipient’s name along with additional personal identifiers contained within emails and attachments.
Is Platinum Federal Credit Union offering free credit monitoring?
Yes. The credit union arranged complimentary credit-monitoring and identity-protection services through Experian. Enrollment details are included in the mailed notice.
Can I sue Platinum Federal Credit Union for the data breach?
Potentially. State and federal laws may allow affected individuals to seek damages when their personal data is compromised. Use our free evaluation to learn whether you qualify.
What is the deadline to join a Platinum Federal Credit Union data breach lawsuit?
Deadlines vary by state privacy and consumer-protection statutes. Contact us promptly to preserve your rights.
How many people were affected by the Platinum Federal Credit Union breach?
PFCU reported the incident to the Massachusetts Attorney General as affecting one resident.