PlanMember Data Breach Lawsuit Investigation
A recent disclosure confirms that PlanMember experienced an unauthorized intrusion on November 10, 2025 that placed sensitive customer information at risk. If you received a breach notice or suspect your data was involved, you may be entitled to free identity-theft services or monetary compensation. Contact our team today for a no-cost case review.
What Happened?
On December 30, 2025 PlanMember reported to the Massachusetts Attorney General that an unauthorized third party gained electronic access to the computer of PlanMember Securities representative Richard Hugues on November 10, 2025. The device contained client documents, and although the company’s investigation did not confirm data exfiltration, access alone created a risk that the attacker could copy or abuse exposed files.
How Many People Were Affected?
PlanMember’s regulatory filing lists 4 impacted individuals in Massachusetts. No other states were reported as of December 31, 2025.
What Information Was Potentially Exposed?
The documents on the compromised computer may have included any of the following:
- Name and address
- Social Security number
- Date of birth
- Driver’s license number
- Financial or bank-account details
- PlanMember Securities or other investment account numbers
Company Response
PlanMember is notifying affected customers and is offering a complimentary two-year membership to Experian IdentityWorks for identity-theft detection and resolution support.
Your Recommended Next Steps
- Notify the financial institutions you work with about the incident.
- Closely monitor all financial and PlanMember Securities statements for the next six months.
- Obtain free annual credit reports via AnnualCreditReport.com or by calling 877-322-8228.
- Activate the free Experian IdentityWorks membership or continue to self-monitor your credit files.
Potential Legal Options
Victims of data breaches often pursue class-action lawsuits to recover out-of-pocket losses, time spent resolving fraud, and the diminished value of their personal information. If you experienced unauthorized transactions, identity-theft issues, or simply wish to learn about your rights, speak with a data-privacy attorney as soon as possible. Consultation is typically free and confidential.
Company Overview
Website: planmember.com
Headquarters: 6187 Carpinteria Avenue, Carpinteria, California, United States
Industry: Financial services
Founded: 1982
Employees: 180
Follow PlanMember on Facebook, LinkedIn, and Instagram. See the company’s Privacy Policy for details on data handling practices.
Frequently Asked Questions
- I received a data breach letter from PlanMember — what should I do?
- Follow the steps outlined in the notice, enroll in the free Experian IdentityWorks membership, and monitor your accounts for unauthorized activity.
- How do I submit a claim related to the PlanMember data breach?
- Contact an experienced data-privacy attorney to discuss joining or initiating a class action. Have your breach letter and any evidence of fraud ready.
- What personal information did the PlanMember breach expose?
- Possible data points include name, address, Social Security number, date of birth, driver’s license number, bank information, and investment account numbers.
- Did PlanMember offer credit monitoring, and for how long?
- Yes. The company is providing a complimentary two-year Experian IdentityWorks membership.
- How many people were affected by the PlanMember breach?
- PlanMember reported 4 affected individuals, all located in Massachusetts.
- How can I get the official breach notice (PDF) for PlanMember?
- You can download it directly from the Massachusetts Attorney General’s website using the button or link provided above.
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