Payactiv, Inc. Data Breach Lawsuit Investigation
Payactiv, Inc. has confirmed a cybersecurity incident that exposed sensitive personal information between April and August 2025. If you received a notice dated September 29, 2025, you may qualify for free identity-protection services and potential compensation. Contact us for a no-obligation consultation.
What Happened?
Anomalous network activity was detected on August 19, 2025. A forensic investigation—supported by third-party cybersecurity specialists—revealed that an unauthorized actor accessed Payactiv systems from April 3 through August 20, 2025. Law-enforcement authorities were notified.
- Breach window: April 3 – August 20, 2025
- Incident discovered: August 19, 2025
- Data scope confirmed: September 12, 2025
- Consumer notifications mailed: September 29, 2025
- Public disclosure (Maine AG): October 11, 2025
What Information Was Involved?
The investigation determined that the following data points were exposed:
- Full name
- Social Security number
- Date of birth (Washington residents)
The Texas Attorney General filing indicates that 10,973 Texas residents were impacted, while Washington lists 18,085 affected residents and Massachusetts reports 288 affected residents. Payactiv now reports that approximately 29,346 individuals were involved in total.
Payactiv’s Response
To mitigate the incident’s impact, Payactiv:
- Activated incident-response protocols and engaged external cybersecurity experts.
- Informed law-enforcement agencies.
- Implemented additional security safeguards.
- Arranged complimentary credit-monitoring and identity-theft protection through Epiq – Privacy Solutions ID.
What You Can Do Now
Payactiv urges affected individuals to remain vigilant. Recommended steps include:
- Activate the free Epiq credit-monitoring offer.
- Review financial statements for unauthorized activity.
- Request free annual credit reports via annualcreditreport.com or 1-877-322-8228.
- Place fraud alerts with Equifax, Experian, or TransUnion.
- Consider a free security freeze at each credit bureau.
- Report identity theft to the FTC at IdentityTheft.gov or 1-877-IDTHEFT (438-4338).
- File a police report and retain a copy if fraud occurs.
Company Overview
Payactiv, Inc. is a financial-technology company specializing in earned-wage access.
- Website: payactiv.com
- Headquarters: 4880 Stevens Creek Blvd, San Jose, California, USA
- Industry: Financial Services / FinTech
- Founded: 2012
- Employees: 200
- Support & Contact: payactiv.com/contact-us
- Privacy Policy: payactiv.com/privacy-policy
- Social Links: Facebook, X, LinkedIn, Instagram
How to Join the Payactiv Data Breach Lawsuit
If your personal information was compromised, you may be entitled to monetary damages for time, expenses, and future risk. Complete our quick case-evaluation form or call us to understand your rights.
Frequently Asked Questions
- When did the Payactiv data breach occur?
- Unauthorized access happened between April 3 and August 20, 2025, and was discovered on August 19, 2025.
- What personal data was exposed in the Payactiv breach?
- Full names, Social Security numbers, and, for some individuals, dates of birth.
- How many people were affected by the Payactiv incident?
- The Texas Attorney General filing lists 10,973 affected residents, Washington reports 18,085 impacted residents, and Massachusetts lists 288 affected residents. Payactiv states that approximately 29,346 individuals were impacted in total.
- Is Payactiv offering free credit monitoring?
- Yes. Impacted individuals receive complimentary services through Epiq – Privacy Solutions ID.
- Can I file a lawsuit against Payactiv?
- Potentially. Contact us for a free review of your eligibility to seek compensation.