Open Practice Solutions, LTD Data Breach Lawsuit Investigation
Open Practice Solutions, LTD (OPS) has disclosed a security incident that exposed limited patient-billing details for a brief period on June 26, 2025. If you received a breach notice, use the resources below and contact our team to discuss your legal options.
What Happened?
According to the notice submitted to the California Attorney General’s Office on October 10, 2025, OPS detected a misconfiguration introduced during a software update deployed the morning of June 26, 2025. The configuration error affected the company’s billing portal for approximately five hours and may have allowed another OPS customer to view portions of your billing information. OPS states it has no evidence that the data was actually viewed or misused.
Timeline of Key Dates
- June 26, 2025 – Software update deployed; misconfiguration begins.
- June 26, 2025 – Issue discovered the same day; immediate investigation launched.
- June 26, 2025 – Misconfiguration fully corrected.
- October 10, 2025 – Incident reported to the California Attorney General and notices issued to affected individuals.
What Information Was Involved?
The notice indicates the following data may have been viewable:
- First and last name
- Provider name
- Date of service
- Service provided
OPS confirms that addresses, telephone numbers, Social Security numbers, financial account details, and health-insurance information were not involved.
Company Response
OPS states that it:
- Immediately corrected the misconfiguration.
- Conducted an internal investigation to confirm the scope of access.
- Continues to maintain “strict security measures” to protect data.
What You Can Do
The company does not believe victims need to take specific action. However, it provided general “Steps You Can Take to Help Protect Personal Information,” including:
- Reviewing account statements for unexpected activity.
- Remaining vigilant against unsolicited communications.
- Consulting credit-reporting agencies for additional guidance.
Legal Rights & Next Steps
Even short-lived exposures can carry long-term risks. Individuals whose data was potentially accessed may be entitled to compensation for time spent monitoring accounts, emotional distress, and other damages. Our data-privacy team is investigating potential claims arising from the Open Practice Solutions, LTD incident.
Company Overview
- Website: openpracticesolutions.com
- Headquarters: 4835 Darrow Rd, Stow, Ohio, United States
- Founded: 2005
- Industry: Medical Billing Software
- Employees: 51-100
- Social Media: Facebook | LinkedIn | X | YouTube
Frequently Asked Questions
What happened in the Open Practice Solutions, LTD data breach?
A misconfiguration in a June 26, 2025 software update briefly allowed another customer to view certain billing details through the OPS portal.
What information was exposed in the Open Practice Solutions, LTD incident?
Potentially exposed data includes first and last name, provider name, date of service, and service provided.
How do I know if I was affected by the Open Practice Solutions, LTD data breach?
OPS mailed written notices on October 10, 2025 to individuals whose data may have been viewable. If you received a letter, you were included in the notification list.
Is Open Practice Solutions, LTD offering identity protection?
The notice does not mention a specific identity-monitoring service but provides general steps to safeguard personal information.
What are my legal options after the Open Practice Solutions, LTD data breach?
You may have the right to pursue monetary relief under state and federal data-privacy laws. Contact us for a free evaluation of your claim.
Contact Us
If you received an OPS breach notice, our legal team can help you understand your rights at no cost.