OnTrac Data Breach Lawsuit Investigation
Received a letter about the OnTrac data breach? Act fast—your Social Security number, medical data, and more may be in criminal hands. Find out how to protect yourself and whether you can pursue compensation today.
What Happened?
On April 15, 2025, OnTrac detected suspicious activity inside its computer network. An internal investigation confirmed that an unauthorized party gained access to certain systems between April 13 and April 15, 2025.
The investigation revealed that files containing sensitive personal information and protected health information (PHI) were accessible. After completing a data review, OnTrac began mailing notification letters on August 27, 2025, to more than 40,000 impacted individuals.
Information Exposed
The specific data leaked varies by person, but may include:
- Full name
- Social Security number
- Date of birth
- Driver’s license or State ID number
- Medical information
- Health insurance information
Who Is Affected?
If you received an official breach notice from OnTrac or see unexplained activity on your credit report, you are likely among the individuals whose data was compromised.
Your Legal Options
Companies that fail to safeguard consumer data can be held liable for resulting damages. Potential compensation may cover:
- Out-of-pocket expenses (fraudulent charges, credit-freeze fees)
- Time spent resolving identity theft issues
- Future identity-monitoring costs
- Emotional distress
Important: Most states impose strict filing deadlines for data-breach claims. Consult an attorney promptly to preserve your rights.
Steps to Protect Yourself Now
- Enroll in the 12 months of complimentary credit monitoring offered by OnTrac.
- Request free credit reports at AnnualCreditReport.com and review them for unfamiliar accounts.
- Place a fraud alert or freeze on your credit with the three major bureaus.
- Monitor explanation-of-benefits statements for unauthorized medical charges.
- Contact a data-breach lawyer for a free case evaluation.
Frequently Asked Questions
What caused the OnTrac data breach?
An unauthorized actor infiltrated OnTrac’s network between April 13 and April 15, 2025, accessing files containing personal and health information.
What data was exposed in the OnTrac breach?
Names, Social Security numbers, dates of birth, driver’s license or state ID numbers, medical information, and health-insurance details.
Has OnTrac offered free credit monitoring?
Yes. The company is providing 12 months of complimentary credit-monitoring and identity-protection services to affected individuals.
Can I sue OnTrac over the data breach?
Possibly. Victims may be entitled to monetary damages for identity-theft risks and related losses. Speak with a qualified data-breach attorney to explore your options.
How do I know if I am part of the OnTrac data breach class?
If you received a written notice dated August 27, 2025—or if your personal data matches the categories listed above—you are likely included.
What is the deadline to take legal action?
Deadlines differ by state and legal theory, but some claims expire in as little as one year. Act quickly to protect your rights.
Is OnTrac facing fines or regulatory action?
Regulators in Maine and Massachusetts have been notified, but formal penalties have not yet been announced.
Next Steps
If you believe your information was compromised, schedule a free consultation with a data-breach attorney. An attorney can confirm your eligibility and help you seek compensation for any harm suffered.