NS Support Data Breach Affects Subscriber Privacy
Photo by Dr. Dexter Mattox on Unsplash
By Join The Case · Published December 3, 2025 · Updated December 3, 2025 · 5 min read
File Your Claim Now

Dapeer Law, P.A., a top-rated class action law firm, is investigating the NS Support data breach. If you received notice that your information was exposed during this breach, you may be entitled to compensation. It's free to join our investigation to see if we can help you recover.

See Featured Articles
Petco Data Breach Affects Subscriber Privacy Petco Data Breach Affects Subscriber Privacy Were you hired to help train AI models? Were you hired to help train AI models? Received a Parking Ticket Notice in the Mail from Parking Revenue Recovery Services? Received a Parking Ticket Notice in the Mail from Parking Revenue Recovery Services? The Washington Post Data Breach: SSNs Exposed The Washington Post Data Breach: SSNs Exposed Late-Night and Early-Morning Unwanted Text Messages Late-Night and Early-Morning Unwanted Text Messages

NS Support Data Breach Lawsuit Investigation

A recent notice confirms that NS Support experienced a network intrusion exposing patient medical notes and names. If you received the November 21, 2025 letter, you may qualify for compensation and identity-theft protections. Request a free, no-obligation case evaluation now.

Data Breach Details

What Happened

On May 29, 2025, NS Support detected suspicious activity within its network environment. An investigation conducted with third-party forensic specialists confirmed that an unauthorized actor accessed—and on November 7, 2025 was determined to have acquired—certain personal information.

Information Involved

  • First and last name
  • Medical information in the form of physician-transcribed appointment notes

No Social Security numbers or financial account data were involved, according to the company.

Company Response

NS Support states that it:

  • Engaged external cybersecurity and forensic specialists
  • Wiped and rebuilt affected systems
  • Enhanced network security and is updating related policies and software
  • Notified and is cooperating with the FBI
Download Official Breach Notice (PDF)

Timeline of Key Events

  • May 29, 2025 — Unauthorized access detected
  • November 7, 2025 — Investigation concluded
  • November 21, 2025 — Consumer notification letters mailed
  • December 3, 2025 — Breach reported to the Idaho Attorney General

What You Can Do

While NS Support reports no evidence of misuse, the company’s letter outlines recommended precautions for anyone concerned about potential fraud or identity theft. Typical steps include reviewing medical statements for unfamiliar services and monitoring credit reports for unusual activity. Promptly report any suspicious items to the relevant provider or agency.

Company Overview

NS Support operates from its headquarters at 2075 W Stadium Blvd #3348, Ann Arbor, MI, USA. Additional resources are available on the company’s website below.

Frequently Asked Questions

I received a data breach letter from NS Support — what should I do?

Read the letter carefully, follow the security tips provided, and keep the notice for your records. If you observe any unauthorized medical or financial activity, report it immediately and document the incident.

How do I submit a claim related to the NS Support data breach?

Complete our free case review form to determine eligibility. A data-breach attorney will explain available legal options, including potential monetary recovery.

Am I eligible to join a lawsuit against NS Support?

Eligibility generally depends on whether your personal information was involved and if you experienced damages. Contact us with a copy of your November 21, 2025 notification letter to learn more.

What information did the NS Support breach expose?

The company reports that first and last names and physician-transcribed medical notes were accessed. Social Security and financial account numbers were not affected.

How many people were affected by the NS Support breach?

NS Support has not publicly disclosed the total number of impacted individuals as of December 3, 2025.

Did NS Support offer credit monitoring, and for how long?

The December 3, 2025 Idaho filing does not mention any complimentary credit or identity-monitoring service.

How can I get the official breach notice (PDF) for NS Support?

You can download it directly from the Idaho Attorney General’s website using the button above or the link in the “Sources” sidebar.

Attorney Advertising. Prior results do not guarantee a similar outcome.

File Your Claim Now