NAHGA Claims Services Data Breach Lawsuit Investigation
NAHGA Claims Services notified state regulators that a cyber-attack allowed an unauthorized party to access files containing personal information. Individuals who received a breach letter may be entitled to compensation and no-cost identity protection services.
Take action: Request a free, confidential case review if your data was exposed.
Key Facts
- Incident window: April 8–11, 2025
- Discovery date: April 10, 2025
- Regulator report filed: November 17, 2025 (Maine AG)
- Consumer notices mailed: November 14, 2025
- Total individuals affected: 4,645 (South Carolina & Texas filings)
- Data exposed: Name plus additional personal data elements (specific details provided individually in each notice)
- Protection offered: Complimentary identity-theft services through IDX, including credit monitoring, CyberScan, $1M insurance, and full recovery assistance (enrollment deadline February 14, 2026)
Download Vermont Breach Notice (PDF)
Download South Carolina Breach Notice (PDF)
What Happened
On April 10, 2025, NAHGA Claims Services detected unusual activity within its network and engaged independent cybersecurity experts to investigate. The forensic review determined that certain files may have been acquired without authorization between April 8 and April 11, 2025. A subsequent file-by-file assessment completed in October 2025 confirmed that some consumers’ personal information was involved.
Information Involved
The letters sent to affected individuals state that exposed data included the person’s name and additional data elements. Each notice specifies exactly which of those elements were present for the recipient.
According to the filing with the Texas Attorney General, the potentially compromised information may include:
- Name
- Driver’s License number
- Government-issued ID number (e.g., passport or state ID card)
- Health Insurance Information
- Medical Information
- Social Security Number
Company Response
Immediately after discovering the intrusion, NAHGA Claims Services:
- Secured its systems and launched a comprehensive investigation with external cybersecurity specialists
- Implemented additional security measures to reduce the risk of recurrence
- Offered no-cost identity-theft protection through IDX, including credit and CyberScan monitoring, a $1,000,000 insurance reimbursement policy, and fully managed recovery services
Your Options & Next Steps
- Enroll in the complimentary IDX services by February 14, 2026 using the enrollment code provided in your letter or by calling 1-844-274-4845.
- Monitor financial statements and credit reports for unfamiliar activity.
- Consider placing fraud alerts or credit freezes with the major bureaus if warranted.
- Explore legal options. Data-breach laws may entitle you to monetary damages and reimbursement of out-of-pocket losses.
Company Overview
Website: nahgaclaimservices.com
- Headquarters: 88 Main Street, Bridgton, ME, USA
- Industry: Insurance (claims administration)
- Year founded: 1991
- Employees: 43
Frequently Asked Questions
I received a data breach letter from NAHGA Claims Services — what should I do?
Follow the instructions in the letter, enroll in the free IDX identity-protection services before the February 14, 2026 deadline, and consider seeking a free legal case review.
How do I submit a claim related to the NAHGA Claims Services data breach?
You can request a no-cost consultation to determine eligibility for compensation. Preserve a copy of your breach notice and any receipts for identity-theft expenses.
Am I eligible to join a lawsuit against NAHGA Claims Services?
If your personal information was exposed, you may qualify. Eligibility typically depends on receiving an official notice or other evidence that your data was involved.
What information did the NAHGA Claims Services breach expose?
Notices list each recipient’s name plus additional personal data elements contained in the compromised files.
Did NAHGA Claims Services offer credit monitoring, and for how long?
Yes. The company is providing complimentary services through IDX that include credit monitoring, CyberScan, $1 million identity theft insurance, and recovery assistance.
How many people were affected by the NAHGA Claims Services breach?
State filings indicate that at least 4,645 individuals were impacted — 4,381 in South Carolina and 264 in Texas.
How can I get the official breach notice (PDF) for NAHGA Claims Services?
You can download the Maine, Vermont, or South Carolina Attorney General filings directly using the buttons above or via the source links in the sidebar.
