NAHGA Claim Services Data Breach Lawsuit Investigation
On December 12, 2025, NAHGA Claim Services disclosed a cybersecurity incident that compromised sensitive customer information. If you received a breach letter, you may be entitled to free identity-protection services and potential compensation. Review the facts below and consider speaking with an attorney about your legal options.
Download Official Breach Notice (PDF)
Download Massachusetts Breach Notice (PDF)
Key Facts About the NAHGA Claim Services Breach
- Breach window: April 8 – April 11, 2025
- Discovered: April 10, 2025
- Consumer notifications mailed: December 5, 2025
- Total people affected: 47,389
- States reporting largest impacts: Texas (46,372) and Massachusetts (1,017)
- Identity-protection offered: Credit and CyberScan monitoring, $1 million insurance policy, and fully-managed recovery services through IDX
Timeline of the NAHGA Claim Services Cyber Incident
NAHGA Claim Services (NAHGA Claim Services) detected unusual network activity on April 10, 2025. An independent cybersecurity firm was engaged to investigate. The investigation confirmed that certain files were accessed without authorization between April 8 and April 11, 2025. A file-by-file review concluded in October 2025, identifying personal information belonging to policyholders and claimants. Notice letters were mailed on December 5, 2025, and regulatory filings followed in Maine, Massachusetts, Texas, and Vermont.
What Data Was Exposed?
The type of information varied by state filing. Reported data elements include:
- Names
- Social Security numbers
- Addresses
- Driver’s license or state ID numbers
- Government-issued ID numbers (e.g., passports)
- Financial account and payment-card details
- Medical information
How Many People Were Affected?
Regulatory filings list 47,389 impacted individuals:
- Texas: 46,372 residents notified
- Massachusetts: 1,017 residents notified
Additional notices were filed in Maine and Vermont, but those filings did not specify resident counts.
Actions NAHGA Claim Services Reported Taking
According to the Vermont filing, NAHGA:
- Engaged external cybersecurity experts to perform a comprehensive investigation.
- Reviewed affected files to identify individuals and data elements involved.
- Implemented additional security measures to reduce future risk.
- Provided complimentary identity-theft protection and credit monitoring through IDX.
Recommended Steps for Impacted Individuals
- Enroll in the free IDX credit monitoring using the code provided in your letter.
- Review bank, credit-card, and insurance statements for unfamiliar activity.
- Request free credit reports at AnnualCreditReport.com and look for new accounts you did not open.
- Consider placing a fraud alert or security freeze with the major credit bureaus.
- Keep copies of any suspicious correspondence or charges—these documents may support a future legal claim.
Company Overview
Founded in 1991, NAHGA Claim Services is a third-party administrator handling insurance claims across the United States.
- Website: nahgaclaimservices.com
- Headquarters: 88 Main Street, Bridgton, ME, USA
- Industry: Insurance claims administration
- Employees: 43
- Better Business Bureau profile: BBB listing
Frequently Asked Questions
I received a data breach letter from NAHGA Claim Services — what should I do?
Follow the activation instructions in your letter to enroll in the free IDX identity-protection services and monitor your accounts for unauthorized activity.
How do I submit a claim related to the NAHGA Claim Services data breach?
Collect your notice letter, any evidence of fraud, and consult a qualified data-breach attorney to evaluate eligibility for compensation.
Am I eligible to join a lawsuit against NAHGA Claim Services?
If your personal information was included in the April 2025 breach and you suffered time, expense, or identity-theft losses, you may qualify. Legal counsel can confirm your status.
What information did the NAHGA Claim Services breach expose?
Names, Social Security numbers, addresses, driver’s license or other government ID numbers, financial account details, payment-card data, and certain medical information.
Did NAHGA Claim Services offer credit monitoring, and for how long?
Yes. The company is offering complimentary credit and CyberScan monitoring, a $1 million insurance reimbursement policy, and full identity-theft recovery services through IDX. The duration was not specified in the public filing.
How many people were affected by the NAHGA Claim Services breach?
Regulatory filings list 47,389 impacted individuals, with the majority (46,372) residing in Texas.
How can I get the official breach notice (PDF) for NAHGA Claim Services?
You can download a copy directly from the Maine or Massachusetts Attorney General’s websites using the buttons above or the links provided in the “Sources” sidebar.