MetroWest Community Data Breach Lawsuit Investigation
MetroWest Community Federal Credit Union (“MetroWest Community”) disclosed a cybersecurity incident that compromised sensitive member information. If you received a breach notice dated December 29, 2025, you may be entitled to free identity-protection services and potential legal remedies. Contact us today for a no-cost, confidential case evaluation.
Key Facts
- Breach announced: December 29, 2025
- Unauthorized access confirmed: September 3, 2025
- Total members affected: 7,508
- Free services offered: 24 months of Experian credit monitoring & identity protection
- Law-enforcement notification: Federal Bureau of Investigation (FBI)
What Happened
On September 1, 2025, MetroWest Community detected suspicious activity on certain network systems and immediately engaged third-party forensic specialists. The investigation found that an unauthorized actor accessed systems on September 3, 2025 and copied select files without permission. While a comprehensive data review is still underway, MetroWest Community issued early notice to promptly inform potentially impacted members.
Information Exposed
According to the credit union, the compromised files contained some or all of the following personal details:
- Name
- Address & telephone number
- Social Security number
- Full financial account number
- Debit or credit card number
- Driver’s license number
MetroWest Community’s Response
MetroWest Community reports having:
- Secured affected systems and launched a forensic investigation
- Engaged cybersecurity specialists to determine the scope of the breach
- Reported the incident to the FBI and continues to assist in the investigation
- Offered 24 months of complimentary Experian credit monitoring and identity-protection services to affected members
Steps You Can Take Now
MetroWest Community encourages members to:
- Enroll in the Experian services described in the breach letter
- Monitor bank, credit-card, and other financial statements for unauthorized activity
- Request and review free credit reports over the next 12–24 months
- Promptly report any suspicious activity to the relevant institution and law enforcement
Legal Options & Next Steps
Financial institutions owe a duty to safeguard member data. Individuals whose Social Security numbers or account details were exposed may seek compensation for out-of-pocket expenses, time lost, and the increased risk of identity theft. Reach out for a free consultation to discuss your eligibility to participate in a MetroWest Community data breach lawsuit or settlement.
Company Overview
- Website: mwcfcu.com
- Headquarters: 200 Concord Street, Framingham, MA, United States
- Industry: Financial Services (Credit Union)
- Year founded: 1941
- Employee count: 13
- Facebook: @MetroWestCommunityFCU
- LinkedIn: MetroWest Community FCU
Frequently Asked Questions
- I received a data breach letter from MetroWest Community — what should I do?
- Follow the enrollment instructions for Experian credit monitoring, review your financial accounts, and keep a copy of the notice for your records. Contact us to learn about potential legal claims.
- How do I submit a claim related to the MetroWest Community data breach?
- Start by requesting a free consultation. An attorney can evaluate your eligibility for compensation based on the breach’s impact on your personal information.
- What information did the MetroWest Community breach expose?
- The incident may have exposed names, addresses, phone numbers, Social Security numbers, full financial account numbers, debit/credit card numbers, and driver’s license numbers.
- Did MetroWest Community offer credit monitoring, and for how long?
- Yes. The credit union is providing 24 months of Experian credit monitoring and identity-protection services at no cost to affected members.
- How many people were affected by the MetroWest Community breach?
- MetroWest Community reported the incident to the Massachusetts Attorney General as affecting 7,508 individuals.
- How can I get the official breach notice (PDF) for MetroWest Community?
- You can download it directly from the Massachusetts Attorney General’s website using the link above or the navy-blue button in this article.
Attorney Advertising. Prior results do not guarantee a similar outcome.
