Melcher & Prescott Insurance Data Breach Lawsuit Investigation
Melcher & Prescott Insurance has disclosed a December 2024 cyber-incident that compromised personal and medical data for 417 individuals. If you received a breach letter, you may be entitled to no-cost credit monitoring, identity-theft restoration services, and potential monetary compensation. Contact our data-breach team today for a free, private case evaluation.
Incident Summary
According to a filing with the Massachusetts Attorney General on December 30, 2025, DMS Insurance Agency of NH LLC dba Melcher & Prescott Insurance (Melcher & Prescott Insurance) detected unauthorized activity on its network on December 16, 2024. A forensic investigation confirmed that certain files containing sensitive consumer information were accessed during this single-day intrusion.
- Breach date: December 16, 2024
- Notice filed: December 30, 2025 (Massachusetts)
- Total individuals affected: 417
- State most impacted: Massachusetts (417 residents)
What Information Was Exposed?
The company’s review indicates the following data elements may have been involved:
- Name
- Social Security number
- Date of birth
- Financial account information
- Medical information, including healthcare provider name and location
Company Response
After discovering the intrusion, Melcher & Prescott Insurance:
- Immediately launched an investigation and engaged a national cybersecurity firm.
- Notified law-enforcement authorities.
- Is evaluating additional safeguards to strengthen its security posture.
- Arranged 18 months of complimentary TransUnion credit monitoring and identity-theft assistance through Cyberscout for impacted individuals.
Recommended Steps for Affected Consumers
Impacted individuals should consider the following actions, many of which are outlined in the breach letter:
- Enroll in the free TransUnion monitoring service within 90 days by visiting
bfs.cyberscout.com/activateand using the unique code provided in your letter. - Review your credit reports and account statements for unfamiliar activity.
- Place a fraud alert or security freeze with the credit bureaus if you detect suspicious transactions.
- Retain copies of all correspondence and expenses related to the breach.
- Consult with a data-breach attorney to preserve your legal rights.
Company Overview
- Website: melcher-prescott.com
- Headquarters: 426 Main Street, Laconia, NH, USA
- Founded: 1862
- Industry: Insurance
- Employees: 11 – 50
- Social media: Facebook | Instagram | X | LinkedIn | YouTube
Frequently Asked Questions
I received a data breach letter from Melcher & Prescott Insurance — what should I do?
Follow the enrollment instructions in the letter to activate your free 18-month TransUnion credit-monitoring service within 90 days and monitor your financial accounts closely. You may also contact our firm for a free legal review.
How do I submit a claim related to the Melcher & Prescott Insurance data breach?
Complete the consultation form on this page or call our office. An attorney will explain eligibility, gather documentation, and pursue any compensation you may be owed.
Am I eligible to join a lawsuit against Melcher & Prescott Insurance?
If your personal information was included in the breach letter, you may qualify. Eligibility depends on factors such as out-of-pocket losses and the types of data exposed. Contact us to learn more.
What information did the Melcher & Prescott Insurance breach expose?
Potentially exposed data includes your name, Social Security number, date of birth, financial account details, and certain medical information (provider name and location).
Did Melcher & Prescott Insurance offer credit monitoring, and for how long?
Yes. Impacted individuals are entitled to 18 months of no-cost TransUnion credit monitoring and identity-theft assistance via Cyberscout.
How many people were affected by the Melcher & Prescott Insurance breach?
The notice filed with the Massachusetts Attorney General lists 417 affected individuals.
How can I get the official breach notice (PDF) for Melcher & Prescott Insurance?
You can download the letter directly from the Massachusetts Attorney General’s website using the button above or this link.
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