Massena Housing Authority Data Breach Lawsuit Investigation
On October 16, 2025, Massena Housing Authority (“MHA”) began notifying residents and employees that an unauthorized actor accessed two MHA email accounts earlier in the year. If you received a breach notice, you may be entitled to complimentary identity-protection services and potential monetary relief.
Take action: secure your credit, preserve all correspondence, and request a free case evaluation to understand your legal options.
Key Details of the Massena Housing Authority Breach
- Incident detected: January 9, 2025 – MHA identified unusual activity in its Microsoft 365 email tenant.
- Accounts involved: Two MHA employee email accounts.
- Forensic investigation: Third-party cybersecurity experts engaged the same day and confirmed potential compromise.
- Data review completed: September 30, 2025 – list of affected individuals finalized.
- Consumer notifications mailed: October 16, 2025.
What Information Was Involved?
The forensic review indicates that the following personal information may have been exposed:
- Name
MHA states it has no evidence the data has been misused, but issued the notice “out of an abundance of caution.”
How Massena Housing Authority Responded
- Immediately secured and remediated the affected email accounts.
- Engaged specialized digital forensic investigators.
- Completed an exhaustive data mining process to identify impacted individuals.
- Implemented new technical safeguards and changed all user credentials.
- Revised internal policies and procedures to help prevent recurrence.
Complimentary Identity-Protection Services
MHA is offering affected individuals complimentary credit monitoring, fraud consultation, and identity-theft restoration services through Kroll. To enroll, visit enroll.krollmonitoring.com and enter the membership details provided in your mailed notice.
What You Can Do Now
- Monitor bank, credit-card, and housing-assistance statements for unfamiliar activity.
- Obtain free copies of your credit reports and review them carefully.
- Consider placing a fraud alert or security freeze with the major credit bureaus.
- Activate the free Kroll services before the enrollment deadline in your notice.
- Keep all breach-related documents; they may be important for any future legal claim.
Company Overview
Massena Housing Authority is a public-housing agency serving residents in Massena, New York.
- Website: massenahousing.com
- Contact page: massenahousing.com/contact-us
- Headquarters: 20 Robinson Rd., Massena, NY, USA
- Industry: Public Housing
- Year founded: 1957
- Facebook: @Massena-Housing-Authority
Frequently Asked Questions
What happened in the Massena Housing Authority data breach?
An unauthorized actor accessed two MHA employee email accounts on January 9, 2025. The breach was contained the same day, and a forensic investigation followed.
What personal data was compromised in the Massena Housing Authority breach?
MHA’s investigation found that individuals’ names may have been exposed. No additional sensitive data categories were identified in the Vermont notice.
Is Massena Housing Authority offering free credit monitoring?
Yes. Impacted individuals can enroll in complimentary credit monitoring and identity-theft restoration services provided by Kroll.
How many people were affected by the Massena Housing Authority breach?
The total number of impacted individuals has not been publicly disclosed as of October 28, 2025.
How do I join the lawsuit investigation against Massena Housing Authority?
If you received a notice, you can request a free legal consultation to determine eligibility for compensation and to participate in any forthcoming litigation.
This article is provided for informational purposes only and does not constitute legal advice.