Massachusetts Bay Transportation Dept Data Breach Lawsuit Investigation
On December 23, 2025, the Massachusetts Bay Transportation Dept (MBTA) notified regulators of a data security incident that released personal information to unauthorized recipients. If you received a breach letter from the transit agency, you may be entitled to free remedies and potential compensation. Complete the form on this page to discuss your legal options — consultations are free.
Key Facts at a Glance
- Regulator filing date: December 23, 2025
- Total individuals affected: 1 Massachusetts resident
- Data exposed: Driver’s license number
- Discovery & containment: MBTA states the information was “inadvertently released” and no misuse has been reported.
What Happened?
According to the filing with the Massachusetts Attorney General, a limited set of personal information was mistakenly made accessible to unauthorized individuals. The agency’s letter assures recipients that it is not aware of any identity-theft related misuse.
Download Official Breach Notice (PDF)Your Rights & Next Steps
MBTA outlined several free protections available to the impacted individual:
- Free replacement license/ID: Email RMV93H@dot.state.ma.us with your name and contact information to request a new state-assigned (SA) driver’s-license number.
- Police report: You, the consumer, may file a police report and obtain a copy if you experience identity theft. MBTA has not filed one.
- Credit freeze: Place a no-cost security freeze with the three nationwide credit bureaus:
Potential Claims & Lawsuit Investigation
Releasing a driver’s-license number without authorization may violate state privacy and consumer-protection statutes. Individuals who received an MBTA letter could pursue:
- Reimbursement for out-of-pocket identity-theft expenses
- Time spent addressing the incident
- Statutory damages where permissible
Our data-breach attorneys are investigating whether MBTA met its legal obligations and whether additional compensation is available. Submit your information today to learn whether you qualify.
Company Overview
Massachusetts Bay Transportation Dept provides public transit services in Greater Boston and is part of the Massachusetts Department of Transportation.
- Headquarters: 10 Park Plaza, Boston, Massachusetts, United States
- Year founded: 1964
- Industry: Public Transportation
- Parent entity: Massachusetts Department of Transportation
- Website: mbta.com
- Social profiles: X/Twitter, Facebook, Instagram, LinkedIn, YouTube
Frequently Asked Questions
I received a data breach letter from Massachusetts Bay Transportation Dept — what should I do?
Follow the steps in the letter: consider replacing your driver’s license, place credit freezes, and monitor accounts. Save all documents in case you join a claim.
What information did the Massachusetts Bay Transportation Dept breach expose?
The agency reported that an individual’s driver’s-license number was inadvertently released.
How many people were affected by the Massachusetts Bay Transportation Dept data breach?
The filing lists 1 affected Massachusetts resident.
Did Massachusetts Bay Transportation Dept offer credit monitoring?
No credit-monitoring service was mentioned. Instead, MBTA offered a free replacement license and outlined how to freeze your credit.
How do I submit a claim related to the Massachusetts Bay Transportation Dept data breach?
Complete the claim-evaluation form on this page. An attorney will review your eligibility and advise on next steps at no cost.
How can I get the official breach notice (PDF) for Massachusetts Bay Transportation Dept?
Click the “Download Official Breach Notice (PDF)” button above to access the letter filed with the Massachusetts Attorney General.
