Healthcare Interactive Data Breach: SSNs Exposed
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By Join The Case · Published December 4, 2025 · Updated December 4, 2025 · 5 min read
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Dapeer Law, P.A., a top-rated class action law firm, is investigating the Healthcare Interactive data breach. If you received notice that your information was exposed during this breach, you may be entitled to compensation. It's free to join our investigation to see if we can help you recover.

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Healthcare Interactive Data Breach Lawsuit Investigation

On December 3, 2025, Healthcare Interactive disclosed a cybersecurity incident that compromised sensitive personal data. If you received a breach notice, you may be entitled to compensation and complimentary identity-theft protection. Contact our team today to discuss your rights.

Key Facts at a Glance

  • Company: Healthcare Interactive, Inc. (Healthcare Interactive)
  • Industry: E-Learning / Healthcare Training
  • Breach period: July 8 – July 12, 2025
  • Date discovered: July 22, 2025
  • Total individuals affected: 5,461 (all reported in Massachusetts)
  • Data exposed: Names, Social Security numbers, medical information
  • Notice mailed to consumers: December 5, 2025
  • Credit-monitoring offered: Complimentary services through Cyberscout (TransUnion)
Download Official Breach Notice (PDF)

What Happened

Healthcare Interactive detected suspicious activity on its network on July 22, 2025. An immediate investigation confirmed that an unauthorized actor copied certain files between July 8 and July 12, 2025. After a detailed review, the company determined those files contained personal information for 5,461 individuals and began issuing state-mandated notifications.

Information Exposed

The following categories of data were potentially accessed or acquired:

  • Full name
  • Social Security number
  • Medical information

Company Response

Healthcare Interactive reports that it:

  • Secured affected systems immediately after detecting the intrusion
  • Implemented additional technical security measures to prevent similar incidents
  • Began a comprehensive review of policies and procedures
  • Offered complimentary credit monitoring and identity-protection services through Cyberscout

Recommended Next Steps for Affected Individuals

  1. Enroll in the free credit-monitoring service described in your notification letter.
  2. Check your credit reports and account statements for unfamiliar activity.
  3. Report any suspicious transactions to your financial institution and the appropriate authorities.
  4. Consider placing a fraud alert or security freeze with the credit bureaus.

Timeline

  • July 8–12, 2025: Unauthorized access and file exfiltration
  • July 22, 2025: Intrusion discovered
  • December 3, 2025: Incident filed with Massachusetts Attorney General
  • December 5, 2025: Consumer notification letters mailed

Company Overview

Healthcare Interactive provides dementia-care and healthcare training solutions.

  • Website: hcinteractive.com
  • Headquarters: 8800 West Highway 7, Suite 331, St. Louis Park, Minnesota, United States
  • Year founded: 1997
  • Social: Facebook | YouTube

Frequently Asked Questions

I received a data breach letter from Healthcare Interactive — what should I do?

Follow the enrollment instructions for the complimentary Cyberscout credit-monitoring service, review your credit reports, and monitor accounts for unauthorized activity.

What information did the Healthcare Interactive breach expose?

Names, Social Security numbers, and certain medical information were potentially copied by the unauthorized actor.

Did Healthcare Interactive offer credit monitoring, and for how long?

Yes. The company is providing complimentary credit-monitoring and identity-theft protection through Cyberscout. The notification letter includes full enrollment details.

How many people were affected by the Healthcare Interactive breach?

A total of 5,461 individuals, all reported to be Massachusetts residents, were notified of the incident.

How do I submit a claim related to the Healthcare Interactive data breach?

Complete the claim questionnaire on this page or contact our legal team for a free case evaluation to determine eligibility for compensation.

Am I eligible to join a lawsuit against Healthcare Interactive?

You may qualify if your personal information was included in the 2025 breach. Eligibility is determined on a case-by-case basis after reviewing your breach notice and any related damages.

How can I get the official breach notice (PDF) for Healthcare Interactive?

You can download the Attorney General-filed notice directly here.

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