Fallon Health Data Breach Lawsuit Investigation
On August 18, 2025, Fallon Health mailed notices disclosing that an email error exposed sensitive member information, including Social Security numbers and protected health details. If you received a letter, you may be entitled to free credit monitoring and could qualify to pursue compensation for any resulting losses. Review the confirmed facts below and explore your next steps.
Key Timeline
- Incident discovered: July 28, 2025
- Member letters sent: August 18, 2025
- Reported to MA Attorney General: December 19, 2025
What Happened
Fallon Health learned on July 28, 2025, that a member’s protected health information (PHI) was mistakenly emailed to unauthorized recipients. The misdirected email contained documents with personal details. Fallon Health states it promptly investigated the mistake and asked the unintended recipients to destroy the information.
Data Exposed
The letter confirms that the following information may have been viewed:
- Member name
- Address
- Date of birth
- Social Security number
- MassHealth ID
- Medical information contained in the emailed documents
Total individuals affected: 1 (Massachusetts resident)
Fallon Health’s Response
According to the notice, Fallon Health:
- Took “prompt action” to investigate the error.
- Made repeated efforts to have the mis-sent materials destroyed.
- Is reinforcing existing privacy policies and evaluating additional safeguards.
- Offered two years of complimentary credit monitoring to the impacted member.
Your Recommended Actions
Fallon Health advises the affected individual to:
- Enroll in the provided credit-monitoring service.
- Review bank, credit-card, and Fallon Health statements for suspicious activity.
- Consider placing a 90-day fraud alert or security freeze with Equifax, Experian, or TransUnion.
- Order free annual credit reports at AnnualCreditReport.com and dispute any unfamiliar entries.
- Visit the FTC Identity Theft portal for additional guidance.
Company Overview
Fallon Health is a regional not-for-profit health insurer headquartered in Worcester, Massachusetts.
- Headquarters: 1 Mercantile St., Ste. 400, Worcester, MA, USA
- Founded: 1977
- Industry: Health insurance
- Employees: 1,000 – 5,000
- Website: fallonhealth.org
- Privacy Policy: View
- Support: Contact Page
- Social: LinkedIn | X | Facebook
Frequently Asked Questions
I received a data breach letter from Fallon Health — what should I do?
Follow the instructions in the notice, enroll in the complimentary credit-monitoring service, and closely review your financial and medical statements for any unauthorized activity.
How many people were affected by the Fallon Health data breach?
The company reported the incident to the Massachusetts Attorney General as impacting one individual.
What information did the Fallon Health breach expose?
The misdirected email contained the member’s name, address, date of birth, Social Security number, MassHealth ID, and medical information.
Did Fallon Health offer credit monitoring?
Yes. The notice offers two years of free credit monitoring for the affected member.
How do I submit a claim related to the Fallon Health data breach?
Impacted individuals can typically seek compensation through a class-action or individual claim. Retain your breach letter and proof of any out-of-pocket losses, then consult an attorney experienced with health-care data cases.
Where can I download the official Fallon Health breach notice?
You can download it directly from the Massachusetts Attorney General website using the link above labeled “Download Official Breach Notice (PDF).”
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