Envision Financial Data Breach Lawsuit Investigation
On October 23, 2025, Envision Financial began notifying individuals of a cybersecurity incident that occurred in May 2025. If you received a data-breach letter, you may be entitled to free identity protection and potential legal remedies. Complete the form on this page for a no-cost case evaluation.
Download Official Breach Notice (PDF)Key Takeaways
- Breach window: May 17 – May 22, 2025
- Discovery date: May 17, 2025
- Systems accessed: Two internal systems belonging to Financial Transparency (an Envision Financial unit)
- Information involved: Personal details such as name and additional data elements present in the affected files
- Free services offered: 24 months of Kroll identity monitoring (Credit Monitoring, Fraud Consultation, Identity Theft Restoration)
- Law-enforcement notification: Incident reported to authorities
What Happened?
Envision Financial detected suspicious activity within its network on May 17, 2025. An expedited internal investigation—followed by assistance from a leading external cybersecurity firm—confirmed that an unauthorized third party accessed two systems between May 17 and May 22, 2025.
Upon confirmation, Envision Financial:
- Isolated affected systems and implemented immediate remediation steps
- Engaged cybersecurity experts to secure infrastructure and identify the root cause
- Informed law enforcement of the intrusion
- Initiated direct written notification to potentially impacted individuals beginning October 23, 2025
What Information Was Exposed?
The investigation determined that files containing personal information—including each individual’s name and additional data elements—were present in the compromised systems. Envision Financial states it has no evidence that the data was acquired or misused; however, exposure alone creates heightened risk for identity theft and fraud.
Complimentary Identity-Protection Services
To safeguard customers, Envision Financial partnered with Kroll to provide the following services at no cost for 24 months:
- Credit Monitoring
- Fraud Consultation
- Identity Theft Restoration
Eligible recipients can enroll online at https://enroll.krollmonitoring.com using the membership number provided in their notification letter. Activation must be completed by the deadline listed in that letter.
Recommended Next Steps for Affected Individuals
- Activate the complimentary Kroll identity-monitoring services as soon as possible.
- Review bank, credit-card, and other financial statements regularly for the next 12–24 months.
- Obtain a free credit report at AnnualCreditReport.com and look for unfamiliar activity.
- Consider placing a fraud alert or security freeze on your credit file.
- Document any suspicious transactions and report them to the relevant institution immediately.
Legal Options: Join the Envision Financial Data Breach Investigation
Data-breach laws allow consumers to seek compensation when inadequate security practices cause personal information to be exposed. Our legal team is investigating potential claims on behalf of Envision Financial customers. If you received a notice, you may qualify for:
- Reimbursement of out-of-pocket expenses (e.g., fraudulent charges, credit-monitoring fees)
- Compensation for time spent addressing the breach
- Future credit-monitoring and identity-theft protection beyond the services offered
There are no upfront costs to participate. Submit your details today to learn your rights.
Frequently Asked Questions
- What happened at Envision Financial?
- An unauthorized party accessed two internal systems from May 17–22, 2025. Personal information stored in those systems was at risk.
- When did Envision Financial discover the breach?
- The company detected suspicious activity on May 17, 2025, and began investigating immediately.
- What personal data was involved in the Envision Financial breach?
- Files contained each individual’s name plus additional personal data elements. The company’s letter does not list exact fields for security reasons.
- How do I enroll in the free Kroll identity monitoring offered by Envision Financial?
- Visit https://enroll.krollmonitoring.com and enter the membership number provided in your notification letter before the stated deadline.
- Do I need to file a lawsuit to receive benefits?
- No. You can activate the offered identity-protection services immediately. Joining the ongoing legal investigation is optional and may provide additional compensation.
Company Overview
Envision Financial is a Canadian financial-services division of First West Credit Union, founded in 2001 and headquartered at 6470 201 Street, Langley, British Columbia, Canada.
- Website: envisionfinancial.ca
- Support: Contact page
- Industry: Financial services
- Parent entity: First West Credit Union
- Employees: 1,250
- Year founded: 2001
- Official social accounts: