Dowling Insurance Agency Data Breach Lawsuit Investigation

Q: I received a data breach letter from Dowling Insurance Agency — what should I do?

Enroll in the complimentary credit monitoring within 90 days, monitor financial accounts, and consider speaking with a data-breach attorney about your rights.

Q: How do I submit a claim related to the Dowling Insurance Agency data breach?

Retain all breach documentation and contact a qualified consumer-rights lawyer to assess potential compensation.

Q: What information did the Dowling Insurance Agency breach expose?

The breach potentially exposed name, address, and driver’s license number.

Q: Did Dowling Insurance Agency offer credit monitoring, and for how long?

Yes. Dowling Insurance Agency is providing no-cost TransUnion credit monitoring and fraud-assistance services for 24 months.

Q: How many people were affected by the Dowling Insurance Agency breach?

Regulatory filings show that 1 individual was affected.

Q: How can I get the official breach notice (PDF) for Dowling Insurance Agency?

You can download the notice directly from the Massachusetts Attorney General website.

Dowling Insurance Agency recently notified regulators of a data security incident that exposed limited personal information of one individual. If you received a breach letter, you have important rights and may qualify for free legal or identity-protection assistance—act now to safeguard your data.

What Happened?

Dowling Insurance Agency (Dowling Insurance Agency) detected unusual activity on August 28, 2025 and immediately began an investigation assisted by a national cybersecurity firm. The forensic review concluded that unauthorized access occurred between August 20 and August 28, 2025. The company also notified law enforcement.

Information Exposed

The following data elements were identified as potentially affected:

Name
Address
Driver’s license number

Credit Monitoring & Identity Protection Offered

As a precaution, the company is providing complimentary TransUnion credit monitoring for 24 months, along with a credit report, credit score, and fraud-assistance services through Cyberscout (IdentityForce).

Impacted individuals must enroll within 90 days of the notice letter by visiting bfs.cyberscout.com/activate and entering their unique activation code.

Timeline of Key Events

August 20, 2025 – August 28, 2025: Unauthorized access window
August 28, 2025: Incident discovered
November 4, 2025: Incident reported to the Massachusetts Attorney General and notification letters issued

Your Next Steps

Affected consumers should:

Enroll in the free TransUnion credit-monitoring service before the 90-day deadline.
Review credit reports and bank accounts for unfamiliar activity.
Consider placing a fraud alert or security freeze with the credit bureaus.
Retain all breach-related correspondence for potential legal claims.

Download Official Breach Notice (PDF)

Company Overview

Website: dowlingins.com
Customer Service: dowlingins.com/customer-service/
Headquarters: 44 Adams Street, Braintree, MA, USA
Industry: Insurance
Year Founded: 1980
Affected Individuals: 1

Frequently Asked Questions

I received a data breach letter from Dowling Insurance Agency — what should I do?

Follow the instructions in the letter to enroll in the free TransUnion credit-monitoring service within 90 days, monitor your accounts closely, and consider legal advice regarding your rights.

How do I submit a claim related to the Dowling Insurance Agency data breach?

Keep all documentation (the notice letter, proof of enrollment, and any fraud evidence) and consult a data-breach attorney or consumer-rights firm to evaluate eligibility for compensation.

What information did the Dowling Insurance Agency breach expose?

The incident potentially exposed your name, address, and driver’s license number.

Did Dowling Insurance Agency offer credit monitoring, and for how long?

Yes. Impacted individuals are eligible for no-cost TransUnion credit monitoring and fraud-assistance services for 24 months.

How many people were affected by the Dowling Insurance Agency breach?

Regulatory filings indicate 1 individual was affected.

How can I get the official breach notice (PDF) for Dowling Insurance Agency?

You can download it directly from the Massachusetts Attorney General’s website using the button above.