Donelan's Supermarkets Data Breach Lawsuit Investigation
On August 14, 2025, Donelan's Supermarkets experienced a network security incident that exposed customer information. If you received a breach notice, you may be entitled to free credit monitoring and potential legal remedies—read on to protect your rights and next steps.
Key Facts of the Donelan's Supermarkets Breach
- Breach & discovery date: August 14, 2025
- Data file of impacted individuals finalized: October 31, 2025
- Incident reported to Maine Attorney General: November 17, 2025
- Information potentially accessed: first and last name (additional elements were referenced but not specified in the notice)
- Law-enforcement notification: FBI
- Identity-protection offered: complimentary single-bureau credit monitoring and identity monitoring through Kroll
Timeline of Events
According to the official notice, an unauthorized actor accessed Donelan’s network on August 14, 2025. Forensic specialists were engaged immediately to secure systems. Affected systems were wiped and rebuilt, and additional security safeguards were implemented. The company finalized its list of potentially impacted individuals on October 31, 2025, and filed a notice with the Maine Attorney General’s office on November 17, 2025.
What Personal Information Was Compromised?
The data file reviewed by Donelan’s contained at least the following:
- First and last name
The notice indicates other data elements may also have been exposed, but they were not explicitly listed. There is currently no evidence of misuse.
Company Response & Free Services
Donelan’s Supermarkets, Inc. (“Donelan’s Supermarkets”) undertook these steps:
- Engaged third-party forensic experts to investigate and secure its network.
- Wiped and rebuilt affected systems.
- Enhanced security policies, procedures, and software.
- Notified and cooperated with the FBI.
- Offered complimentary single-bureau credit monitoring and identity monitoring through Kroll (no-cost term undisclosed in the letter).
Steps You Can Take Now
- Activate your free Kroll credit monitoring by visiting enroll.krollmonitoring.com before the deadline stated in your letter.
- Review your credit reports for unfamiliar activity.
- Place a fraud alert or credit freeze with the bureaus if you notice suspicious changes.
- Retain all correspondence from Donelan’s; it may be needed for future claims.
Potential Legal Options
Data-breach laws allow affected consumers to seek compensation for costs such as credit-monitoring fees, time spent addressing fraud, and identity-theft losses. If Donelan’s failed to adequately safeguard data, impacted individuals may pursue claims in a class-action or individual lawsuit. Consult with experienced privacy counsel to evaluate eligibility.
Company Overview
Website: donelans.com
Headquarters: 236 Great Road, Littleton, MA, USA
Founded: 1948
Industry: Supermarket
Customer Support: (844) 354-8042 (Mon-Fri, 9 a.m.–6:30 p.m. ET)
Facebook: @mydonelans
Frequently Asked Questions
I received a data breach letter from Donelan's Supermarkets — what should I do?
Follow the instructions in the letter to activate the free Kroll credit monitoring, review your credit reports, and consider placing a fraud alert or credit freeze.
How do I submit a claim related to the Donelan's Supermarkets data breach?
Keep all breach-related documents and consult a privacy attorney or class-action firm to discuss filing a claim or joining any existing litigation.
Am I eligible to join a lawsuit against Donelan's Supermarkets?
If your personal information was on the impacted list and you suffered time, expense, or identity-theft harm, you may qualify. A lawyer can confirm eligibility.
What information did the Donelan's Supermarkets breach expose?
The notice lists first and last names and references other unspecified data elements. No Social Security numbers or financial data were confirmed.
Did Donelan's Supermarkets offer credit monitoring, and for how long?
Yes. The company is providing complimentary single-bureau credit monitoring and identity monitoring through Kroll; the term length was not specified in the notice.
How many people were affected by the Donelan's Supermarkets breach?
The total number of impacted individuals was not disclosed in the Maine Attorney General filing.
How can I get the official breach notice (PDF) for Donelan's Supermarkets?
You can download it directly from the Maine Attorney General’s website using the button above or via the source link in the sidebar.
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