Diversified Benefit Services Data Breach Lawsuit Investigation
An email-system intrusion at Diversified Benefit Services Insurance Marketing, Inc. (Diversified Benefit Services) exposed sensitive personal and medical information. If you received a breach notice dated January 20, 2026, you may be entitled to free identity-theft protection and potential compensation. Contact our data-breach team today for a no-cost case evaluation.
Download Official Breach Notice (PDF)Key Details at a Glance
- Date breach discovered: August 7, 2025
- Consumer letters mailed: January 20, 2026
- Data exposed: Name, Social Security number, medical and treatment information, health-insurance details, and policy number
- Free services offered: 12-month single-bureau credit monitoring and identity-theft assistance through Cyberscout (TransUnion)
- Enrollment deadline: 90 days from the date on your letter
Timeline of the Diversified Benefit Services Incident
Below is a concise reconstruction of events based solely on the company’s notice filed with the California Attorney General:
- August 7, 2025 — Discovery: Internal security team detects suspicious activity in the company’s email environment and immediately secures the system.
- August–December 2025 — Investigation: Third-party cybersecurity experts analyze the scope of unauthorized access and review potentially downloaded emails and files.
- January 20, 2026 — Notification: Diversified Benefit Services finalizes address identification and mails written notices to affected individuals.
- January 21, 2026 — Regulator filing: Incident reported to the California Attorney General.
What Information Was Exposed?
The review determined that the unauthorized actor may have accessed emails and files containing:
- Name
- Social Security Number
- Medical Information
- Treatment Information
- Health Insurance Information
- Health Insurance Policy Number
Steps Diversified Benefit Services Reports Taking
According to the breach notice, Diversified Benefit Services:
- Secured the email environment immediately after detecting suspicious activity.
- Engaged outside cybersecurity specialists to investigate.
- Implemented additional safeguards to enhance email security.
- Is providing complimentary credit monitoring, credit score, and fraud assistance services through Cyberscout for 12 months.
Your Recommended Next Steps
- Enroll in the free Cyberscout credit-monitoring service using the unique code in your letter within 90 days.
- Monitor bank, credit-card, and insurance statements for unfamiliar activity.
- Consider placing a fraud alert or security freeze with the credit bureaus.
- Retain all correspondence related to the breach for potential legal claims.
- Request a free case review to understand your rights and possible compensation.
Lawsuit Investigation & Your Legal Options
Companies entrusted with sensitive health and financial data must follow strict privacy and security obligations. Victims of a data breach often suffer out-of-pocket expenses, time spent resolving identity threats, and long-term privacy risks. Our firm is investigating whether Diversified Benefit Services employed reasonable cybersecurity and whether affected consumers have claims for damages under state or federal law.
Consultations are free, and you owe nothing unless compensation is recovered.
Company Overview
Diversified Benefit Services provides flexible spending, COBRA, health reimbursement arrangement (HRA), and other benefits-administration services.
- Website: dbsbenefits.com
- Headquarters: 625 Walnut Ridge Drive, Suite 190, Hartland, WI, USA
- Founded: 1987
- Industry: Financial Services (Employee Benefits)
- Employees: 51–200
- Social: LinkedIn | Facebook | X (Twitter)
Frequently Asked Questions
I received a data breach letter from Diversified Benefit Services — what should I do?
Follow the enrollment instructions for Cyberscout’s free credit monitoring within 90 days, monitor accounts for unusual activity, and consider seeking legal advice about your rights.
How do I submit a claim related to the Diversified Benefit Services data breach?
You can request a free case evaluation with our legal team. Keep your notification letter and any evidence of fraud, as these documents help substantiate your claim.
What information did the Diversified Benefit Services breach expose?
Potentially exposed data includes your name, Social Security number, medical and treatment information, health-insurance details, and policy number.
Did Diversified Benefit Services offer credit monitoring, and for how long?
Yes. The company is offering complimentary single-bureau credit monitoring, credit score, and fraud assistance for 12 months through Cyberscout.
How many people were affected by the Diversified Benefit Services breach?
The total number of impacted individuals was not disclosed in the public notice filed with regulators.
How can I get the official breach notice PDF for Diversified Benefit Services?
You can download it directly from the California Attorney General’s website using the button near the top of this page.
