Cross Financial Data Breach Affects Subscriber Privacy

By Join The Case · Published November 13, 2025 · Updated November 13, 2025 · 5 min read

Dapeer Law, P.A., a top-rated class action law firm, is investigating the Cross Financial data breach. If you received notice that your information was exposed during this breach, you may be entitled to compensation. It's free to join our investigation to see if we can help you recover.

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Q: I received a data breach letter from Cross Financial — what should I do?

Enroll in the free Kroll identity monitoring offered, review your financial accounts closely, and consider speaking with a data-breach attorney about your legal rights.

Q: What information did the Cross Financial breach expose?

Cross Financial reports that names and other personal data contained in an employee email account were accessible between September 2 and September 4 2025.

Q: How many people were affected by the Cross Financial breach?

As of the November 12 2025 notice, Cross Financial has not publicly disclosed the total number of impacted individuals.

Q: Did Cross Financial offer credit monitoring, and for how long?

Yes. The company is providing free identity monitoring and restoration assistance through Kroll. Cross did not specify the duration in the public notice.

Q: How do I submit a claim related to the Cross Financial data breach?

You can speak with a consumer-protection law firm to evaluate your potential claim. Keep your notification letter and any proof of harm for documentation.

Q: How can I get the official breach notice (PDF) for Cross Financial?

The Maine Attorney General hosts the notice PDF. A direct download link is provided in this article.

If you recently received a letter stating your information was compromised at Cross Financial, important next steps and potential legal rights are now available. Review the facts below and connect with consumer-protection counsel to protect yourself and explore compensation options.

Key Timeline of the Cross Financial Email Breach

September 2 – 4, 2025: Unauthorized actor accessed an employee email account.
September 4, 2025: Intrusion discovered; investigation launched the same day.
October 13, 2025: Data review completed to identify affected individuals and data types.
November 12, 2025: Written consumer notices mailed and filed with the Maine Attorney General.

What Information Was Exposed?

According to the official notice filed in Maine, the compromised mailbox contained:

Name
Other personal information identified during Cross Financial’s review (specific elements are referenced in the individual letters)

Cross Financial states it is not aware of any actual or attempted identity theft stemming from this incident.

Complimentary Identity Protection Services

To reduce potential harm, Cross Financial is offering all affected individuals free identity monitoring and restoration assistance through Kroll. Enrollment details and an activation code appear in each mailed notice.

Steps Taken by Cross Financial

Cross Financial Corp. (“Cross Financial”) reports that it:

Immediately investigated the suspicious email activity to confirm scope.
Implemented additional security measures aimed at strengthening data privacy and email protections.
Partnered with Kroll to provide identity-theft monitoring and restoration support at no cost to affected consumers.

Your Action Plan

Enroll in the Kroll services using the instructions in your letter.
Monitor bank, credit-card, and insurance statements for unfamiliar activity.
Retain all breach-related correspondence—these documents may be required for any future claim.
Contact an experienced data-breach attorney to discuss potential compensation for time spent and risk incurred.

Download Official Breach Notice (PDF)

Company Overview

Cross Financial Corp. (Cross Financial) is a Nebraska-based financial-services advisory founded in 1993.

Headquarters: 6940 O Street, Lincoln, Nebraska, United States
Website: crossfinancial.com
Contact: crossfinancial.com/contact
Industry: Financial Services
Year Founded: 1993
Employees: 1–10
Social: Twitter | LinkedIn

Frequently Asked Questions

I received a data breach letter from Cross Financial — what should I do?

Confirm the letter is legitimate, enroll in the free Kroll services by the deadline, review financial accounts for irregularities, and consider speaking with a data-breach attorney.

What information did the Cross Financial breach expose?

Cross Financial reports that names and other data stored in an employee email account were accessible during the incident window (September 2–4 2025). Each person’s letter specifies the exact data elements involved.

How many people were affected by the Cross Financial breach?

The company did not disclose the total number of impacted individuals in its November 12 2025 filing.

Did Cross Financial offer credit monitoring, and for how long?

Yes. Cross Financial is providing free identity monitoring and restoration assistance through Kroll. The duration was not stated in the public filing.

How do I submit a claim related to the Cross Financial data breach?

Gather your notification letter and any evidence of out-of-pocket costs or time spent. Then consult a consumer-protection lawyer who handles data-breach claims to evaluate your eligibility.

How can I get the official breach notice (PDF) for Cross Financial?

You can download the filing directly from the Maine Attorney General using the button above.

Am I eligible to join a lawsuit against Cross Financial?

Eligibility depends on factors such as residence, personal damages, and existing class actions. Contact a qualified attorney to discuss your circumstances.

If you were affected, take advantage of the free identity protection and reach out for legal guidance today.