Conduent Data Breach Lawsuit Investigation
Conduent Business Services, LLC (“Conduent”) has notified regulators of a cyber incident that compromised specific client files containing personal information. If you received a Conduent data breach letter, you may be entitled to free identity-protection services or financial compensation. Contact us today to discuss your legal options.
Key Facts of the Conduent Data Breach
- Unauthorized access window: October 21, 2024 – January 13, 2025
- Discovery date: January 13, 2025
- Regulatory notice filed: December 18, 2025 (California Office of the Attorney General)
- Data involved: Name plus one or more undisclosed personal data elements contained in client files
- Current misuse evidence: None reported as of the notice date
What Happened
Conduent detected suspicious activity on its network on January 13, 2025. Independent forensic specialists were engaged to investigate. Findings confirm that an unauthorized party accessed a limited portion of the environment from October 21, 2024, through January 13, 2025, and exfiltrated files associated with a Conduent client.
Given the complexity of the impacted data, Conduent conducted a thorough, file-by-file review to identify affected individuals and the specific personal information contained in those files. The review recently concluded, prompting notification to impacted consumers and relevant authorities.
Information Exposed
The compromised files contained your name and other personal data elements (exact data types are client-specific). Conduent states it has no evidence indicating actual or attempted misuse but advises individuals to stay vigilant.
Company Response
- Secured networks and safely restored systems
- Engaged third-party cybersecurity and forensic experts
- Notified federal law enforcement
- Provided written notice to affected individuals and regulators
- Offered complimentary identity-protection resources outlined in the notification letter
Your Next Steps
- Activate provided services. Follow the instructions in your letter to enroll in the complimentary protections.
- Monitor credit and financial accounts. Immediately report unfamiliar activity.
- Place fraud alerts or security freezes. Consider contacting the major credit bureaus for additional safeguards.
- Preserve documentation. Keep copies of any notices or expenses related to the incident for potential reimbursement or legal claims.
- Consult with counsel. Discuss your eligibility for a Conduent data breach lawsuit or settlement compensation.
Company Overview
Conduent is a global business-services and solutions provider focused on transaction processing, automation, and analytics.
- Headquarters: 100 Campus Drive, Florham Park, New Jersey, United States
- Founded: 2017 | Industry: Business services
- Employees: 31,000
- Ticker: NASDAQ: CNDT
- Website: conduent.com
- Social: Facebook | X/Twitter | LinkedIn | YouTube
Frequently Asked Questions
I received a data breach letter from Conduent — what should I do?
Enroll in the complimentary identity-protection services described in your notice, monitor your credit reports, and consult with an attorney to understand your compensation rights.
How do I submit a claim related to the Conduent data breach?
Individuals can pursue reimbursement or damages through individual claims or a potential class action. Gathering your notification letter and any fraud-related expenses will strengthen your case when you speak with legal counsel.
Am I eligible to join a lawsuit against Conduent?
If your personal information was involved, you may qualify. Eligibility usually depends on receiving an official notice and experiencing time or money losses tied to the breach. An attorney can confirm your status.
What information did the Conduent breach expose?
Your name plus one or more personal data elements contained in the affected client files. Conduent did not publicly list the exact data types for each person.
Did Conduent offer credit monitoring, and for how long?
Yes. The letter explains how to activate complimentary identity-protection services. The company did not specify the duration in its public notice.
How many people were affected by the Conduent breach?
Conduent has not yet disclosed the total number of impacted individuals in its California filing.
How can I get the official breach notice (PDF) for Conduent?
You can download the full notice directly from the California Attorney General’s website using the link provided above or by clicking the “Download Official Breach Notice (PDF)” button in this article.
