Coalesce, LLC dba Benefitelect Data Breach Lawsuit Investigation
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Dapeer Law, P.A., a top-rated class action law firm, is investigating the Coalesce, LLC dba Benefitelect data breach. If you received notice that your information was exposed during this breach, you may be entitled to compensation. It's free to join our investigation to see if we can help you recover.

Coalesce, LLC dba Benefitelect Data Breach Lawsuit Investigation

Last Updated: October 16, 2025

Benefitelect (Coalesce, LLC) disclosed a cybersecurity incident that compromised sensitive personal data for 147 individuals. If you received a breach notice, you may be entitled to compensation and complimentary identity-protection services. Request a free, confidential case evaluation today.

Download Official Breach Notice (Massachusetts PDF) Download Official Breach Notice (California PDF)

Key Facts at a Glance

  • Breach window: March 30 – March 31, 2025
  • Discovered: April 2, 2025
  • Total individuals affected: 147 (all reported in Massachusetts)
  • Notice mailed: August 26, 2025
  • Data exposed: Name, address, date of birth, Social Security number, benefits eligibility and onboarding census details
  • Identity-protection offered: Complimentary credit monitoring and identity-theft protection through IDX

What Happened?

On April 2, 2025, Benefitelect detected suspicious activity within its systems. The company immediately secured its environment and engaged third-party cybersecurity specialists. The investigation confirmed that certain files were accessed or exfiltrated without authorization between March 30 and March 31, 2025.

A detailed data review—assisted by additional privacy experts—identified the specific individuals affected. Benefitelect completed this review on August 26, 2025 and began issuing written notifications shortly thereafter.

Information Involved

The compromised files contained benefits eligibility and onboarding census information, including:

  • Name
  • Address
  • Date of birth
  • Social Security number

Benefitelect states it is not aware of any actual or attempted misuse of the affected data to date.

Company Response

According to the notice, Benefitelect:

  • Secured the impacted systems upon detection
  • Launched an investigation with third-party specialists
  • Implemented additional cybersecurity measures
  • Is notifying impacted individuals and regulators
  • Is offering affected consumers complimentary credit monitoring and identity-theft protection through IDX

Your Legal Options

Data-breach laws allow consumers to pursue monetary damages and injunctive relief when their personal information is compromised. By joining a class action or individual lawsuit, you may recover:

  • Reimbursement for fraud losses and out-of-pocket expenses
  • Credit-monitoring and identity-theft protection costs
  • Compensation for time spent mitigating the breach
  • Improved data-security safeguards

Free Case Review: Our legal team is investigating claims on behalf of all persons who received a Benefitelect breach notice. Contact us to learn about your rights.

Steps You Can Take Now

  1. Enroll in the complimentary IDX identity-protection services.
  2. Monitor bank, credit-card, and medical statements for unfamiliar charges.
  3. Obtain free credit reports at AnnualCreditReport.com and review them carefully.
  4. Consider placing a fraud alert or security freeze on your credit files.
  5. Report any suspected identity theft to law enforcement and the Federal Trade Commission.

Timeline of Events

  • March 30 – 31, 2025: Unauthorized access/exfiltration occurs.
  • April 2, 2025: Suspicious activity detected; investigation launched.
  • August 26, 2025: Impacted individuals identified.
  • October 15, 2025: Breach reported to the Massachusetts Attorney General.
  • October 16, 2025: Public notice of the incident posted.

Company Overview

Benefitelect is the brand name of Coalesce, LLC, a Phoenix-based benefits administration provider.

Frequently Asked Questions

What data was exposed in the Benefitelect breach?

The company reports that names, addresses, dates of birth, Social Security numbers, and certain benefits-related onboarding data were accessed and/or exfiltrated.

How many people were affected by the Benefitelect data breach?

A total of 147 individuals, all currently reported in Massachusetts, received breach notices.

Is Benefitelect offering free credit monitoring?

Yes. Impacted consumers are being provided complimentary credit-monitoring and identity-theft protection services through IDX.

Can I sue Benefitelect for the data breach?

Potentially. Victims may seek compensation under state and federal data-breach and consumer-protection laws. Request a free claim evaluation to understand your options.

Has Benefitelect fixed the security issue?

The company states it secured the affected systems, engaged cybersecurity specialists, and implemented additional safeguards to prevent similar incidents.

Attorney Advertising. Prior results do not guarantee a similar outcome.

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