CareTracker, Inc. Data Breach Lawsuit Investigation
Did you receive a notice that CareTracker’s systems were hacked? Thousands of patients could now face identity-theft risks after the company’s August 2025 data breach. Check below to see what was exposed and learn how to protect yourself—or pursue a claim for compensation.
What Happened?
On August 18, 2025, CareTracker, Inc.—a U.S. provider of cloud-based practice-management and electronic health-record (EHR) software—reported a “hacking/IT incident” to the U.S. Department of Health and Human Services (HHS). While the exact number of affected individuals has not been disclosed, early indications suggest the breach may involve data from thousands of patients and numerous medical practices.
Information Believed to Be Exposed
The breach may have compromised both personally identifiable information (PII) and protected health information (PHI), including:
- Full names and contact details
- Dates of birth
- Social Security numbers
- Driver’s license or state ID numbers
- Addresses
- Health insurance information
- Medical records and clinical notes
- Payment or financial account details
Why This Breach Matters
With both financial and medical data in play, victims face a heightened risk of:
- Identity theft and fraudulent credit applications
- Medical identity theft and fraudulent insurance claims
- Privacy violations of sensitive health information
- Phishing, smishing, or scam phone calls tailored with stolen data
Steps You Should Take Now
- Watch for official notices. Keep any letters or emails from CareTracker or your healthcare provider.
- Enroll in free credit monitoring if offered, and regularly review all three credit bureau reports.
- Set a fraud alert or credit freeze. This makes it harder for criminals to open accounts in your name.
- Monitor medical bills and Explanation of Benefits (EOBs). Flag unknown procedures or providers immediately.
- Be vigilant online. Do not click unfamiliar links or provide personal data to unsolicited callers.
Your Legal Options
Under U.S. data-breach and consumer-protection laws, affected individuals may seek compensation for:
- Out-of-pocket expenses (credit-monitoring costs, fraud losses)
- Lost time spent remediating identity-theft issues
- Emotional distress and diminished value of personal data
If you received a CareTracker data-breach notification—or suspect your information was involved—you may qualify to join a class-action lawsuit. Consult experienced legal counsel to discuss your eligibility and potential recovery.
About CareTracker, Inc.
Founded in 1998 and now operating as a division of Harris Computer Systems (a Constellation Software company), CareTracker provides web-based solutions for scheduling, billing, insurance verification, electronic medical records and revenue-cycle management. The platform integrates with more than 600 laboratories, EHRs and health-information networks nationwide, serving small to mid-sized physician practices.
Frequently Asked Questions (FAQ)
Who is affected by the CareTracker, Inc. data breach?
Patients whose healthcare providers use CareTracker’s practice-management or EHR software may be affected. The company has not yet released a full list of impacted practices or the total number of individuals.
What should I do if I received a CareTracker breach notice?
Immediately review the notice, enroll in any free monitoring services offered, and follow the security tips in this article—especially fraud alerts or credit freezes.
Can I file a lawsuit against CareTracker, Inc.?
Potentially. Many victims pursue class-action claims to recover costs and damages associated with identity theft, data-breach mitigation and emotional distress.
How long do I have to take legal action?
Deadlines vary by state, but data-breach statutes of limitation typically range from one to four years. It is best to consult a qualified attorney as soon as possible.
Will CareTracker pay for my credit monitoring?
Under federal and state breach-notification laws, companies often offer complimentary credit-monitoring or identity-protection services. Check your notice for enrollment instructions.