The Squeaky Shoe Scandal: On Running Faces Class-Action Over CloudTec Sneakers

Paid top dollar for quiet, high-performance running shoes—yet every step makes you sound like a rubber duck? You’re not alone. A new class-action lawsuit claims On knew its popular Cloud sneakers squeak and sold them anyway. If you own a pair, you may have legal rights. Check your receipts and stay informed below.

Why Are Consumers Suing On?

The Swiss running-shoe company markets its CloudTec® line as premium, high-quality footwear. But plaintiffs Patricia Ramirez and Louis Bologna say their shoes started emitting a loud, persistent squeak shortly after purchase—three wears for Ramirez, three months for Bologna. Each paid more than $150 and alleges:

• They paid a “price premium” expecting defect-free performance.
• The squeak is so distracting they avoid wearing the shoes in public.
• On ignored warranty requests tied specifically to the noise issue.

Alleged Evidence On Knew About the Defect

The complaint points to:

• TikTok videos, Reddit threads, and scores of online reviews describing the same squeak.
• No disclosures or remedies from On despite mounting complaints.
• Investor statements celebrating Cloudmonster as a major growth driver—after consumers flagged the noise problem.

Claims in the Complaint

The lawsuit accuses On of:

1. Deceptive marketing by omitting a known defect.
2. Breach of warranty for refusing to repair, replace, or refund squeaky shoes.
3. Unjust enrichment—profiting from shoes allegedly “unfit for their ordinary purpose.”

Do Your On Sneakers Squeak?

If your Cloudmonster or other CloudTec model produces a noticeable squeak, gather the following:

• Proof of purchase (order confirmation, store receipt, or bank statement).
• Photos or videos capturing the squeak (optional but helpful).
• Any correspondence with On customer support.

Class membership details will be finalized by the court, but purchasers nationwide could be covered. Holding onto documentation maximizes potential reimbursement or replacement options.

What Happens Next?

The case is in its early stages. Over the coming months, the court will decide whether to certify the class, allow discovery, and potentially approve a settlement or move to trial. Updates typically appear on the court docket and reputable consumer-protection outlets.

Key Takeaways

• Shoes costing over $150 shouldn’t squeak—plaintiffs say that silence was part of the price.
• Evidence from social media suggests On was aware of the issue but failed to warn buyers.
• If you bought CloudTec sneakers and hear the squeak, you may be entitled to compensation once the case moves forward.

Stay tuned for important court dates and claim-submission deadlines. We’ll update this page as information becomes available.

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