UnitedHealthcare of North Carolina Out-Of-Network Settlement
Were you a UnitedHealthcare member in North Carolina who paid more than your copay, coinsurance, or deductible for out-of-network medical care between January 1, 2016 and December 31, 2021? You could receive a reimbursement of the excess amount—plus interest—through this class action settlement. Submit your claim by November 4, 2025 to secure your refund.
Download Claim Form (PDF)Who Is Eligible?
- UnitedHealthcare of North Carolina or UnitedHealthcare Insurance Co. member at the time of service.
- Received treatment from a provider outside the UnitedHealthcare network.
- Paid the provider more than the plan-required copayment, coinsurance, or deductible.
- Service took place between Jan. 1, 2016 and Dec. 31, 2021 (or the last renewal date of a policy active on Dec. 31, 2021).
Claims may also be filed on behalf of deceased, incapacitated, or minor members with proper legal documentation.
Potential Payout
Eligible members will be reimbursed for the difference between what they paid and what their UnitedHealthcare plan required, plus applicable interest.
How to File a Claim
- Online: Visit uhcncvoluntarysettlement.com/Login and enter the unique ID and PIN from your settlement letter.
- Mail: Print and complete the claim form, then send it to:
UnitedHealthcare of NC DOI Settlement
c/o Epiq
P.O. Box 2312
Portland, OR 97208-2312
Required Documentation
- Itemized provider bill showing patient name, service codes/descriptions, dates, and amounts charged.
- Proof of payment (canceled check, bank/credit card statement, provider receipt, or similar).
- Any communications with the provider about the bill.
- Legal authority documents if filing for another person (e.g., death certificate, letters testamentary, birth certificate).
Key Dates
- Claim Deadline: November 4, 2025
- Expected Payments Begin: Around December 4, 2025
Need Help?
Contact the settlement administrator at info@UHCNCVoluntarySettlement.com or call 888-857-4845. You can also use the online contact form.
Frequently Asked Questions
What is the UnitedHealthcare of North Carolina Out-Of-Network Settlement about?
The settlement resolves a North Carolina Department of Insurance investigation alleging some UnitedHealthcare members overpaid for out-of-network services between 2016-2021.
How much money can I receive from the UnitedHealthcare of North Carolina Out-Of-Network Settlement?
You will be reimbursed the exact amount you overpaid beyond your copay, coinsurance, or deductible, plus interest. The amount varies by individual claim.
Do I need proof to file a claim?
Yes. You must submit an itemized provider bill, proof of payment, and any relevant correspondence. Online filers must also enter the unique ID and PIN from their notice letter.
When will I get my reimbursement?
The settlement administrator expects to start sending payments around December 4, 2025, provided your claim is approved.
Can I file if I never received a notice letter?
Yes. If you meet the eligibility criteria, contact the administrator to verify your eligibility and obtain a claim form or online login credentials.