Stephenson v. Navy Federal Credit Union Settlement
If Navy Federal Credit Union denied your claim for unauthorized or fraudulent transactions between October 10, 2022 and August 20, 2025, you may receive money from a proposed $1.7 million class action settlement. Eligible members who file a valid claim by December 18, 2025 will get an equal share of the fund. Act now to secure your payment.
Who Is Eligible?
- You had an account with Navy Federal Credit Union.
- You submitted a claim for unauthorized and/or fraudulent electronic fund transactions.
- Your claim was denied between October 10, 2022 and August 20, 2025.
Settlement Benefits
- Cash or Account Credit: Pro-rata payment from the $1.7 million Settlement Fund to all approved claimants.
- Policy Changes: Navy Federal will enhance its EFTA claim procedures and member communications.
- No Release of Actual Damage Claims: Members keep the right to sue individually for out-of-pocket losses.
Important Deadlines
- Claim Filing: December 18, 2025
- Opt-Out: December 3, 2025
- Object: December 3, 2025
- Final Approval Hearing: February 4, 2026 – U.S. District Court, S.D. California
How to File Your Claim
Submit the official Claim Form online or by mail. You must provide basic identifying information and certify that your denied transaction claim falls within the class period.
Download Claim Form (PDF)Your Options at a Glance
- File a Claim: Receive payment; waive class claims.
- Do Nothing: No payment; still bound by settlement.
- Exclude Yourself: Keep right to sue separately; no payment.
- Object: Tell the Court why you disagree; still eligible for payment if settlement is approved.
Key Case Documents
Settlement Agreement Preliminary Approval Order Long-Form NoticeFrequently Asked Questions
What is the Stephenson v. Navy Federal Credit Union Settlement about?
The lawsuit alleges Navy Federal violated the Electronic Funds Transfer Act by wrongfully denying members’ unauthorized transaction claims and failing to provide required explanations and documents. Navy Federal denies any wrongdoing but agreed to settle.
How much money will I receive from the Stephenson settlement?
All approved claimants will share the $1.7 million fund equally. The exact amount depends on the total number of valid claims submitted.
Do I need proof to file a claim in the Stephenson v. Navy Federal settlement?
You must attest that you had a denied claim within the class period. Additional documentation may be requested by the Settlement Administrator to confirm eligibility.
Can I sue Navy Federal separately if I stay in the settlement?
No, you will give up the right to pursue the same EFTA denial claims on a class basis. However, the settlement does not release individual claims for actual damages.
Who represents the class in the Stephenson lawsuit?
Plaintiffs Jeffrey Stephenson and Billy Smith II act as Class Representatives. Court-appointed counsel represent the Settlement Class.
Need Help?
Call the Settlement Administrator at (833) 621-8312 or write to Stephenson, et al. v. Navy Federal Credit Union, c/o Kroll Settlement Administration LLC, PO Box 5324, New York, NY 10150-5324.
This article is provided for informational purposes only and does not constitute legal advice. Always consult a qualified attorney about your specific situation.