NorthBay Healthcare Pixel Disclosure Settlement
If you lived in California and visited a NorthBay Healthcare website or patient portal between November 29, 2020 and May 14, 2024, you could receive a $15 cash payment and a free one-year subscription to CyEx Privacy Shield Pro. Submit your claim online by March 12, 2026 or risk losing these benefits.
Submit Your Claim at the Official Settlement WebsiteWho Is Eligible?
- All California residents whose personal or health information may have been shared via tracking pixels on NorthBay’s websites or patient portal from 11/29/2020 – 05/14/2024.
- Excluded: the presiding judge and family, NorthBay officers/directors, and anyone who opts out.
Benefits Available
- $15 cash payment (no documentation required).
- One-year CyEx Privacy Shield Pro subscription (enrollment code will be emailed or mailed automatically).
Important Deadlines
- Claim filing: March 12, 2026
- Opt-out: March 12, 2026
- Objection: March 12, 2026
- Final approval hearing: March 19, 2026
How to File a Claim
- Visit the official site and complete the online claim form, or download and mail it.
- No proof is needed—just confirm you qualify.
- Claims must be submitted online or postmarked by March 12, 2026.
Key Court Documents
Review the full notice or print a paper claim form below:
Notice of Class Action Settlement (PDF)
Claim Form (PDF)
Your Legal Options
- Submit a claim: Receive cash + privacy service.
- Do nothing: Only get the privacy service, no cash.
- Opt out: Keep the right to sue NorthBay separately.
- Object: Tell the Court what you dislike while staying in the Settlement.
Need Help?
Contact the Settlement Administrator at 1-833-417-4991 or email info@NorthBayPixelSettlement.com.
Frequently Asked Questions
What is the NorthBay Healthcare Pixel Disclosure Settlement about?
Plaintiffs allege NorthBay used tracking pixels that sent patient and visitor data to Facebook, Google, and others without consent. NorthBay denies wrongdoing but agreed to settle.
Do I need proof to claim my $15?
No documentation is required—simply affirm that you visited the site or portal during the class period.
When will I get my payment?
Payments will be issued after the Court grants final approval and any appeals are resolved. This could take several months after March 2026.
How do I attend the final approval hearing?
You may appear in person at 580 Texas St., Fairfield, CA or remotely via Zoom on March 19, 2026 at 8:30 a.m. PT.
Can I still sue NorthBay if I claim benefits?
No. Accepting the settlement releases your ability to bring separate claims based on the same facts.