Grocery Delivery E-Services USA Inc. Restitution Program Settlement
California consumers who unknowingly paid for their first HelloFresh shipment and later canceled may be entitled to a cash refund. Submit a claim by December 17, 2025 to secure your share of the settlement.
Why is there a settlement?
The People of the State of California sued Grocery Delivery E-Services USA Inc., doing business as HelloFresh, alleging it failed to provide clear consent and disclosures for automatically renewing meal-kit subscriptions. While HelloFresh denies any wrongdoing, it agreed to modify its practices and fund restitution for affected customers.
Who qualifies for restitution?
- You lived in California and enrolled in a HelloFresh automatic-renewal subscription between January 1, 2019 and August 18, 2025;
- You were charged for the very first shipment without your knowledge or consent;
- You canceled the subscription after receiving that first box; and
- You never obtained a refund for those initial charges.
What can you receive?
Eligible class members will receive a cash reimbursement for the unauthorized first-shipment charge. The exact amount depends on the number of valid claims filed.
How to file your claim
- Download and complete the official claim form.
- Submit it online or mail it so it is received by the Claims Administrator no later than December 17, 2025.
Important date
- Claim deadline: Wednesday, December 17, 2025
Court documents
Need help?
Call the Claims Administrator at (833) 621-8025 or write to:
Grocery Delivery E-Services USA Inc. Restitution Program
c/o Kroll Settlement Administration LLC
PO Box 225391
New York, NY 10150-5391
Frequently Asked Questions
What is the Grocery Delivery E-Services USA Inc. Restitution Program?
It is a California court-approved settlement that compensates customers who were improperly charged for their first HelloFresh subscription shipment.
Do I need proof of purchase to file?
The Claims Administrator will attempt to verify eligibility through HelloFresh’s records, but you should provide any documentation you still have.
How much money will I receive?
The payout equals the unauthorized first-shipment charge, subject to pro-rata adjustments depending on how many valid claims are submitted.
When will payments be sent?
Payments are expected after the claim deadline and final court approval of distribution; exact timing depends on claim volume and administrative processing.