Carter v. NexGen Air Conditioning TCPA Class Action Settlement

If you received two or more prerecorded voice messages from NexGen Air Conditioning and Heating, LLC, you may be entitled to an estimated $21 cash payment. Submit a claim online or by mail by February 10, 2026.

Submit Your Claim at the Official Settlement Website

Who Is Eligible?

• All U.S. residents who, within four years before this lawsuit was filed, received a prerecorded or artificial-voice call initiated through the Drop Cowboy platform that promoted NexGen’s goods or services.
• Your phone number must appear on the settlement class list compiled by the parties.
• Excluded: the judge, NexGen and its affiliates, released parties, their immediate families, and anyone who timely opts out.

What You Could Receive

NexGen agreed to create a $3,803,835 gross settlement fund. After court-approved deductions for administration costs, attorneys’ fees, and service award, each class member who files a valid claim will receive approximately $21. The amount may be reduced pro rata if total approved claims exceed the net fund.

Key Deadlines

• Opt-Out Deadline: January 2, 2026
• Objection Deadline: January 2, 2026
• Final Approval Hearing: January 26, 2026 at 10:30 a.m.
• Claim Filing Deadline: February 10, 2026 (online by 11:59 p.m. EST or postmarked by mail)

Your Options

• Submit a Claim: Get a payment and give up the right to sue separately.
• Exclude Yourself: Keep your right to sue NexGen but receive no settlement money.
• Object: Tell the Court what you don’t like about the settlement (you must remain in the class).
• Do Nothing: Get no payment and still lose the right to sue on these claims.

Important Documents

Download Claim Form (PDF)
Long-Form Notice (PDF)
Settlement Agreement (PDF)
Agreed Court Order (PDF)

Frequently Asked Questions

What is the Carter v. NexGen Air Conditioning TCPA settlement about?

The lawsuit claims NexGen violated the Telephone Consumer Protection Act (TCPA) and the Florida Telephone Solicitation Act (FTSA) by sending prerecorded marketing calls without prior consent. NexGen denies wrongdoing but agreed to settle.

How do I know if I am in the settlement class?

You are included if NexGen’s records show your number received at least two prerecorded marketing calls made with the Drop Cowboy platform within the four years before the lawsuit was filed.

How do I file a claim?

Fill out and submit the claim form online at the official website or mail the PDF form. It must be completed accurately and submitted or postmarked by February 10, 2026.

When will payments be sent?

Checks will be mailed after the Court grants final approval and any appeals are resolved. This process may take several months—please be patient.

Can I object and still get a payment?

Yes. As long as you do not exclude yourself, you may object to the settlement and still file a claim for payment.

Who represents the class?

The Court appointed IJH Law, Eisenband Law, and Hiraldo P.A. as Class Counsel. You will not be charged for their services.

Where can I get more information?

Visit the official settlement website or call the administrator at (833) 630-5413. You may also write to Carter v. NexGen Air Conditioning and Heating LLC, c/o Kroll Settlement Administration, P.O. Box 5324, New York, NY 10150-5324.