Join the Case – Privacy Policy

Last Updated: November 3, 2025

This Privacy Policy ("Privacy Policy" or "Policy") explains how Join the Case ("Join the Case," "we," "us," or "our") collects, uses, and discloses personal information based on your interactions with us, including through our website at jointhecase.com and any related intake, referral, or landing pages (collectively, the "Services").

This Policy describes the types of personal information we collect, how we use it, how we may share it with third parties (including advertising partners like Google, Facebook, TikTok, and others), and the rights you may have under applicable privacy laws. By using our website or submitting information to us, you agree to this Privacy Policy and our Terms of Service.

Notice at Collection: Personal Information We Collect

We collect the following categories of personal information (and have collected the same categories during the 12 months preceding this Policy’s effective date):

  • Personal identifiers: name, email address, phone number, IP address.
  • Commercial information: cases, legal topics, or investigations you browse or sign up for.
  • Internet or electronic activity information: device and browser type, operating system, referring URLs, browsing and search history, pages viewed, clicks, time spent on the site, and interactions with our ads and forms.
  • Professional information (partners/affiliates): job title, organization, or contact details.
  • Inferences: interests or preferences derived from your browsing behavior.

Purposes for Collection of Personal Information

1. Service Delivery

To provide information you request, respond to inquiries, send newsletters or case alerts, and operate and secure our website.

2. Analytics & Content Personalization

We collect browsing and engagement data to improve our content, track how visitors interact with case listings or forms, and recommend more relevant content based on your interests.

3. Marketing, Retargeting & Advertising (Google, Facebook, TikTok & Others)

We use third-party analytics and advertising tools — including Google Analytics, Google Ads, Meta/Facebook Pixel, TikTok Pixel, LinkedIn Insight Tag, and similar technologies — to:

  • Analyze website traffic and user behavior
  • Measure ad performance across multiple platforms
  • Deliver personalized and retargeted ads on Google, Facebook, Instagram, TikTok, LinkedIn, and other websites or apps
  • Build lookalike or custom audiences based on visitors to our site
  • Track conversions and ad engagement

These third-party partners may collect information about your device, browser, or interactions with our website and other sites over time to show relevant ads or measure marketing effectiveness.

You can control or opt out of these ads by visiting:

4. Commercial Partnerships

If you are a referral or marketing partner, we may use your contact information to manage our business relationship or affiliate program.

5. Security & Fraud Prevention

To detect, prevent, and investigate fraud or other unlawful activities and maintain the integrity of our Services.

6. Service Improvement

To monitor site performance, fix technical issues, and improve the design and usability of our platform.

Notice at Collection: Categories of Personal Information Sold or Shared

When we use digital marketing or retargeting tools (including Google, Meta, TikTok, or similar platforms), these partners may collect or receive certain data that could be considered a “sale” or “sharing” of personal information under some state laws.

Categories potentially sold or shared:

  • IP address or device identifier
  • Internet or browsing activity data
  • Interaction data from our website or ads

We share this data to enable personalized or interest-based advertising and audience insights. To opt out of such “sales” or “sharing,” click the “Do Not Sell or Share My Personal Information” or “Cookie Preferences” link in the footer of our site, or contact us directly. We do not sell or share any other category of personal information.

Retention Periods

We retain collected data only as long as necessary to provide the Services, comply with legal obligations, and maintain business records. Retention times vary by category and purpose.

Sources of Personal Information

  • You directly (via forms, subscriptions, or contact inquiries)
  • Automated technologies (cookies, pixels, analytics tags)
  • Third-party advertising or data partners

Disclosure of Personal Information for Business Purposes

We may disclose the personal information described above to trusted service providers, including:

  • Hosting & IT: website and data hosting providers
  • Marketing & Advertising: Google, Meta/Facebook, TikTok, LinkedIn, email and SMS marketing vendors
  • Analytics: Google Analytics, Meta Pixel, TikTok Analytics, Hotjar, or similar providers
  • Security: providers who help protect our systems and prevent fraud

All service providers are bound by confidentiality obligations and are authorized to use personal information only as necessary to perform their contracted functions.

Cookies, Pixels & Tracking Technologies

We use cookies, web beacons, tracking pixels, and similar technologies to automatically collect data about how users interact with our website. These tools allow us and our third-party partners (Google, Meta, TikTok, etc.) to:

  • Track site performance
  • Measure ad conversions and engagement
  • Recognize returning visitors
  • Deliver ads more relevant to your interests

You can adjust your cookie preferences in your browser settings or through the “Cookie Preferences” link on our website. For more information on managing cookies, visit youradchoices.com.

Personal Information of Minors

Our Services are not directed toward children under 13. We do not knowingly sell or share the personal information of minors under 16 years of age.

Third-Party Websites & Social Media Links

Our Services may include links to external websites, social media pages (including Facebook, TikTok, Instagram, YouTube, and LinkedIn), or third-party law firms and settlement administrators. We are not responsible for the content, privacy practices, or policies of these third parties. Their use of your data is governed by their own privacy policies.

Security

We employ reasonable administrative, technical, and physical safeguards to protect personal information. However, no online system can guarantee absolute security.

No Automated Decision-Making with Legal or Significant Effects

We do not use automated systems to make decisions that have legal or similarly significant effects on individuals.

Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will update the “Last Updated” date and post the new version on our website. Significant updates may be announced through a notice on our homepage or by email.

Accessibility

If you need this Policy in another format, contact us.

Contact Us

Join the Case
Address: 520 S Dixie Hwy, Hallandale Beach, FL 33009

Your U.S. State Privacy Rights

Residents of certain states (including CA, CO, CT, DE, IA, MD (as of Oct. 1, 2025), MN, MT, NE, NH, NJ, OR, TN, TX, UT, and VA) may have the right to:

  • Know if we process their personal information
  • Access, correct, or delete personal information
  • Request information about third parties to whom data has been disclosed
  • Opt out of targeted advertising, data sharing, or data “sales”

To exercise these rights, contact us or use the opt-out link in the footer of our website. We will verify your identity before processing your request. We will not discriminate against you for exercising your privacy rights.

Summary of Tracking Tools

  • Added TikTok Pixel with links to TikTok’s ad and privacy controls
  • Added LinkedIn Insight Tag and other similar technologies
  • Expanded explanation of cross-platform remarketing
  • Clarified that Google, Meta, and TikTok may use cookies/pixels for analytics and retargeting
  • Provided clear opt-out instructions for each major platform