Press Ganey Associates Data Breach Lawsuit Investigation
Did you receive a breach notice from Press Ganey Associates? Your most sensitive medical and financial details may now be in the wrong hands. Act quickly—read on to learn what was exposed, how to secure your identity, and whether you can pursue compensation.
What Happened?
On September 10, 2025, Press Ganey Associates reported a “hacking/IT incident” to the U.S. Department of Health and Human Services, confirming that 23,899 U.S. patients were affected. The intrusion exposed both personally identifiable information (PII) and protected health information (PHI).
What Information Was Exposed?
The company’s filing indicates that the following data may have been compromised:
- Full names
- Social Security numbers
- Dates of birth
- Physical addresses
- Government-issued IDs
- Health insurance details
- Medical records and treatment information
- Financial or billing data
Why This Breach Matters
With both medical and financial identifiers exposed, victims face a heightened risk of:
- Medical identity theft and fraudulent insurance claims
- New credit lines or loans opened in their name
- Tax-refund fraud or government-benefit theft
- Targeted phishing or social-engineering scams
Your Immediate Action Plan
Press Ganey expects to notify affected individuals by mail, but you do not have to wait to defend yourself. Follow these steps now:
- Save every notice. Keep breach letters and emails for legal or insurance purposes.
- Set up credit monitoring. Enroll in any free credit-monitoring services offered, or place a fraud alert or credit freeze with Equifax, Experian, and TransUnion.
- Check medical and insurance statements. Flag unfamiliar providers or procedures immediately.
- Report suspicious activity. If you detect fraud, file a police report and notify the Federal Trade Commission at IdentityTheft.gov.
Worried about the impact on your credit and reputation?
Speak with a data-privacy attorney today.
Can You File a Press Ganey Associates Data Breach Lawsuit?
Under federal and state privacy laws, companies that collect sensitive data must safeguard it. When they fail, victims may seek remedies such as:
- Reimbursement for out-of-pocket expenses (credit monitoring, time off work, etc.)
- Compensation for emotional distress
- Enhanced credit- and identity-protection services
- Stricter data-security measures going forward
If you suffered financial loss, identity theft, or simply want to know your options, consult a qualified data-privacy attorney to explore class-action or individual claims.
Timeline of Key Events
- 1985 – 2025: Press Ganey grows to serve 41,000 healthcare organizations worldwide.
- Sept 10, 2025: Company files breach notice with HHS, disclosing 23,899 affected individuals.
- Fall 2025: Written notifications slated for mailing to all impacted patients.
About Press Ganey Associates
Headquartered in South Bend, Indiana, Press Ganey Associates LLC provides patient-experience analytics and consulting services to hospitals and healthcare networks. With more than 3,000 employees and partnerships spanning 41,000 healthcare facilities, the company manages one of the largest repositories of patient-experience data in the U.S.
Frequently Asked Questions
Was my Social Security number exposed in the Press Ganey Associates breach?
Yes. The HHS filing lists Social Security numbers among the categories of compromised data.
What should I do if I received a Press Ganey Associates breach letter?
Immediately enroll in any complimentary credit monitoring offered, review all financial and medical accounts, and retain the letter for potential legal claims.
How do I place a fraud alert after the Press Ganey Associates data breach?
Contact any one of the three major credit bureaus (Equifax, Experian, or TransUnion). That bureau must notify the others, and the alert is free.
Is there a deadline to join a Press Ganey Associates data breach lawsuit?
Class-action deadlines vary by jurisdiction. Speak with a data-privacy attorney as soon as possible to preserve your rights.
Can Press Ganey Associates be fined for this data breach?
Yes. Regulatory bodies such as HHS and state attorneys general can impose penalties if investigations reveal inadequate security practices.