Massachusetts Dept. of Unemployment Assistance Data Breach Lawsuit Investigation

If you received a November 17, 2025 data breach letter from the Massachusetts Dept. of Unemployment Assistance, your personal information may have been exposed. Complete the form on this page for a free, confidential case evaluation to learn your legal options.

Key Breach Details

• Notice Date: November 17, 2025
• Individuals Notified: 19 Massachusetts residents
• Data Exposed: Names and Social Security numbers
• Free Services Offered: 24-month Experian IdentityWorks credit monitoring & identity restoration

What Happened?

Massachusetts Department of Unemployment Assistance (Massachusetts Dept. of Unemployment Assistance) discovered that the names and Social Security numbers of 19 individuals were visible on an employer’s online account. Upon discovery, the agency immediately removed the data and issued breach notifications in compliance with Massachusetts General Laws Chapter 93H.

Information Exposed

The breach notice confirms that the following fields were viewable:

• Name
• Social Security number

Agency Response

According to the letter, DUA:

• Promptly removed the personal information from the employer account.
• Provided statutory information about placing a free security freeze with all three credit bureaus.
• Arranged 24 months of complimentary Experian IdentityWorks credit monitoring and identity restoration support.

Your Next Steps

Impacted individuals should:

• Enroll in the Experian IdentityWorks service using the instructions in the mailed notice.
• Place a security freeze and fraud alert on credit reports to block unauthorized activity.
• Monitor bank, credit-card, and unemployment accounts for unfamiliar transactions.
• Document any time or money spent responding to potential fraud for possible reimbursement claims.

Timeline of Events

• November 17, 2025 — Consumer notices mailed and breach reported to the Massachusetts Attorney General.
• November 18, 2025 — Incident details published on the AG’s website.

Company Overview

Massachusetts Dept. of Unemployment Assistance is the state agency responsible for administering unemployment insurance benefits.

• Headquarters: 19 Staniford Street, Boston, MA, USA
• Parent Agency: Massachusetts Executive Office of Labor and Workforce Development
• Official Site: mass.gov/orgs/department-of-unemployment-assistance

Frequently Asked Questions

I received a data breach letter from Massachusetts Dept. of Unemployment Assistance — what should I do?

Enroll in the free Experian IdentityWorks service, consider placing a security freeze, and contact the dedicated Experian agent if you suspect fraud.

How do I submit a claim related to the Massachusetts Dept. of Unemployment Assistance data breach?

Use the form provided on this page to request a free legal consultation about your rights and possible compensation.

Am I eligible to join a lawsuit against Massachusetts Dept. of Unemployment Assistance?

You may qualify if your name and Social Security number were disclosed and you received the November 17, 2025 notice. Eligibility is determined on a case-by-case basis.

What information did the Massachusetts Dept. of Unemployment Assistance breach expose?

The agency confirmed that names and Social Security numbers were visible on an employer account.

Did Massachusetts Dept. of Unemployment Assistance offer credit monitoring, and for how long?

Yes. Experian IdentityWorks monitoring and identity restoration are available for 24 months at no cost to affected individuals.

How can I get the official breach notice (PDF) for Massachusetts Dept. of Unemployment Assistance?

Click the “Download Official Breach Notice” button near the top of this article to access the PDF directly from the Massachusetts Attorney General’s website.