Laboratory Services Cooperative Data Breach Lawsuit Investigation
Were you recently notified by Laboratory Services Cooperative that your personal or medical data was stolen? The October 2024 cyber-attack exposed sensitive information for 1.6 million people—and the clock is ticking to protect your identity and legal rights. Find out what happened, what’s at risk, and whether you can pursue compensation below.
What happened?
On October 27, 2024, Laboratory Services Cooperative (“LSC”) detected suspicious activity inside its computer network. A forensic investigation later confirmed that an unauthorized third party accessed and removed confidential files. Substitute consumer notices were mailed and posted on April 10, 2025, after regulators in California, Maine, Massachusetts, Texas, and other states were informed.
Whose information was exposed?
The breach primarily affects patients who received lab testing services through Planned Parenthood centers partnered with LSC across 35 states and the District of Columbia. State filings list the following resident counts among the 1.6 million impacted individuals:
- Iowa – 64,348
- Texas – 27,089
- Maine – 1,814
- New Hampshire – 1,721
- Massachusetts – 396
- California – 500 +
- Rhode Island – 48
- United States total – 1,600,000
What data was stolen?
According to regulatory filings and LSC’s incident-support website, attackers may have captured both personally identifiable information (PII) and protected health information (PHI), including:
- Names, addresses, phone numbers & emails
- Social Security, driver’s license, passport & other government ID numbers
- Dates of birth & demographic data
- Medical record numbers, lab results, diagnoses & treatment details
- Health-insurance plan names, member/group IDs
- Billing, claims and payment card or bank-account details
Free credit & medical-identity monitoring
LSC has partnered with CyEx Medical Shield Complete to provide 12–24 months of credit and medical-identity monitoring at no cost to victims. To enroll:
- Call LSC’s dedicated hotline at 1-855-549-2662 (Mon–Fri, 9 AM–9 PM ET) to obtain your personal activation code.
- Adults: activate at medicalshield.cyex.com
- Parents/guardians of minors: enroll at minordefense.com
- Deadline to enroll: July 14, 2025
Additional steps to protect yourself
- Obtain free credit reports at AnnualCreditReport.com and review them for unfamiliar accounts.
- Place a fraud alert or security freeze with: Equifax, Experian, and TransUnion.
- Report suspected identity theft to the FTC at IdentityTheft.gov or 1-877-438-4338.
Your legal options
Data-breach laws allow victims to pursue monetary relief when companies fail to adequately safeguard personal data. Multiple class-action investigations are underway to determine whether LSC employed reasonable cybersecurity measures and whether affected consumers are entitled to compensation for:
- Time and expenses spent monitoring accounts
- Costs of credit freezes, credit-monitoring services, or identity theft restoration
- Out-of-pocket losses from fraudulent charges or medical-ID theft
- Future risk of identity theft and medical-privacy violations
If you received an LSC breach notice, you may qualify to join a lawsuit at no upfront cost. Experienced attorneys will review your situation and explain your rights.
Frequently Asked Questions
What caused the Laboratory Services Cooperative data breach?
LSC reports that an outside hacker gained unauthorized access to portions of its network on or before October 27, 2024, exfiltrating files that contained patient and payment information.
Which Planned Parenthood centers were involved?
Only centers that use LSC for laboratory testing were involved. A full state-by-state list is available on the company’s incident-support site.
Is Laboratory Services Cooperative offering free credit monitoring?
Yes. Victims can enroll in 12–24 months of CyEx Medical Shield Complete coverage, which includes credit, dark-web, health-insurance and medical-record monitoring.
How do I know if my Social Security number was exposed?
Check the breach notice letter or email from LSC. If you’re still unsure, contact their hotline at 1-855-549-2662 to confirm what categories of data were affected.
Can I file a Laboratory Services Cooperative data breach lawsuit?
Potentially. Class-action investigations are assessing whether LSC violated state or federal data-privacy laws. Completing a free case evaluation will determine your eligibility.