Integrity Testing & Safety Administrators Data Breach Lawsuit Investigation

Were you hired—or hoping to be—by Frontier Airlines and just learned your private data was hacked? A March 2025 cyber-attack on Integrity Testing & Safety Administrators (ITSA) exposed volumes of sensitive information. Find out how to protect yourself and whether you can pursue compensation below.

What Happened?

According to regulatory filings published on September 11 2025, ITSA—a third-party administrator that manages workplace drug and alcohol testing for Frontier Airlines—detected unauthorized access to its network on or about March 27 2025. A forensic review concluded that a threat actor accessed or exfiltrated personal data belonging to current and former Frontier Airlines applicants and employees.

Information Exposed

The investigation revealed that the following personally identifiable information (PII) may have been compromised:

Full names
Social Security numbers
Dates of birth
Addresses
Government-issued IDs (e.g., driver’s license)
Medical information related to testing
Financial information

Who Is Affected?

The breach impacts Frontier Airlines applicants, current employees, and former employees whose records were processed by ITSA. Written notification letters were mailed beginning August 15 2025.

ITSA’s Response

In compliance with state and federal law, ITSA reported the incident to authorities and is offering 12 months of free IDX identity-theft protection to impacted individuals. A dedicated help line has also been established for questions about the breach.

Your Next Steps

If you received a breach notice from ITSA, you can reduce your risk and preserve your legal rights by taking these actions:

Enroll in IDX services: Take advantage of the complimentary credit monitoring and identity-theft insurance.
Monitor financial statements: Review bank, credit-card, and retirement accounts for unfamiliar activity.
Request free credit reports: Visit annualcreditreport.com or contact any major credit bureau.
Place a fraud alert or security freeze: Make it harder for criminals to open new lines of credit in your name.
Stay vigilant for phishing: Verify any unexpected calls, texts, or emails requesting personal details.
Consult an attorney: Data-breach laws may entitle you to compensation for out-of-pocket losses, lost time, and emotional distress.

Can You File a Lawsuit?

Companies entrusted with sensitive data must use reasonable safeguards. When they fail, victims may pursue legal remedies under state privacy and consumer-protection statutes. Potential damages can include:

Reimbursement for credit-monitoring and identity-restoration services
Compensation for fraudulent charges or accounts opened in your name
Payment for time spent resolving identity-theft issues
Emotional distress and loss of privacy

If you were affected by the ITSA breach, you may qualify to join a data-breach class action or seek an individual claim.

Download Official Breach Notice (PDF)

Frequently Asked Questions

What caused the Integrity Testing & Safety Administrators data breach?

ITSA’s investigation determined that an unauthorized actor infiltrated its internal network on March 27 2025 and accessed confidential files containing Frontier Airlines personnel data.

How do I know if my data was compromised in the ITSA breach?

ITSA mailed written notification letters beginning August 15 2025. If you received this notice—or worked with Frontier Airlines during the affected period—your information may be involved.

What is ITSA providing to impacted individuals?

The company is offering 12 months of free IDX identity-theft protection, which includes credit monitoring, fraud-recovery services, and insurance coverage.

Can I sue Integrity Testing & Safety Administrators for the data breach?

You may be eligible to join a lawsuit seeking monetary relief for financial losses, time spent, and emotional distress arising from the breach. Contact a qualified data-privacy attorney to review your options.

Does the ITSA breach affect Frontier Airlines directly?

While the data belonged to Frontier Airlines applicants and employees, the breach occurred within ITSA’s systems. However, any compromised individuals—regardless of employer—share similar legal rights.

Will placing a credit freeze hurt my credit score?

No. A security freeze simply restricts new credit inquiries. It doesn’t impact your existing accounts or your credit score.