Hospital Auxilio Mutuo Data Breach Lawsuit Investigation
Were you treated at Hospital Auxilio Mutuo between August 2022 and September 2023? A devastating cyber-attack has leaked highly sensitive medical and financial data. Act now to discover your rights and protect your identity.
See if You Can File a ClaimWhat Happened?
On 23 September 2023, the U.S. Department of Homeland Security alerted Hospital Auxilio Mutuo in San Juan, Puerto Rico that its network might be under attack. The hospital’s IT team activated its incident-response plan and began a forensic investigation.
Key milestones of the investigation include:
- 23 Sep 2023 – DHS notification of a potential cyber-attack.
- 21 Nov 2023 – Evidence of unauthorized access detected.
- 15 May 2024 – Unauthorized activity confirmed.
- 24 Sep 2024 – Data-review phase completed, revealing that patients seen between Aug 2022 – Sep 2023 were impacted.
What Information Was Exposed?
The breach involved both Personally Identifiable Information (PII) and Protected Health Information (PHI), placing victims at heightened risk of identity theft and medical fraud. Exposed data may include:
- Full names and addresses
- Social Security numbers
- Dates of birth, driver’s license, state ID or passport numbers
- Health insurance details (policy numbers, Medicaid/Medicare IDs, member or group numbers)
- Medical record numbers, diagnoses, lab results, imaging, treatment details
- Claim numbers, account numbers and billing codes
- Payment card data, bank account numbers, payment history and balances due
Hospital Response & Free Credit Monitoring
The hospital is mailing breach notices and providing 12 months of complimentary Medical Shield Pro and Equifax WebDefend credit-monitoring services. A dedicated helpline is available at 1-877-721-5315 (9 a.m.–9 p.m. EST, Monday–Friday).
What You Should Do Now
If you received a notification—or suspect you might be affected—take these steps immediately:
- Enroll in the free Medical Shield Pro / Equifax WebDefend services.
- Monitor bank, credit-card and insurance statements for unfamiliar charges.
- Place a fraud alert or freeze with the three major credit bureaus.
- Beware of phishing emails or calls referencing Hospital Auxilio Mutuo.
- Document any time or money spent dealing with the breach—this may strengthen a compensation claim.
Potential Compensation
Victims of the Hospital Auxilio Mutuo data breach may be entitled to reimbursement for:
- Out-of-pocket expenses (credit-freeze fees, notary costs, postage, etc.)
- Time spent monitoring accounts or repairing identity theft
- Unauthorized charges or medical fraud losses
- Emotional distress and loss of privacy
Legal teams are reviewing claims nationwide. Completing a secure case-evaluation form can help you determine eligibility and preserve your rights before statutes of limitation expire.
Start Your Free Case ReviewTimeline at a Glance
- Aug 2022 – Sep 2023: Service window for potentially impacted patients.
- 23 Sep 2023: DHS alert issued.
- 21 Nov 2023: Unauthorized access identified.
- 15 May 2024: Breach confirmed.
- 24 Sep 2024: Data review finalized; notification letters begin.
Identity-Protection Resources
The following free tools can further safeguard your information:
- AnnualCreditReport.com – Access a free credit report from each bureau weekly.
- IdentityTheft.gov – Federal Trade Commission recovery roadmap if your identity is misused.
- OptOutPrescreen.com – Remove your name from pre-approved credit and insurance offers.
Hospital Auxilio Mutuo at a Glance
Founded in 1883, Hospital Auxilio Mutuo is one of the Caribbean’s largest private, non-profit hospitals. It employs more than 2,000 staff and 500+ specialists, offering comprehensive inpatient, outpatient and specialty services in San Juan, Puerto Rico.
Frequently Asked Questions
How do I know if my data was in the Hospital Auxilio Mutuo breach?
The hospital is mailing letters to patients treated between August 2022 and September 2023. If your contact details changed recently, call 1-877-721-5315 for confirmation.
What types of damages can I claim from the Hospital Auxilio Mutuo data breach?
You may be able to pursue reimbursement for fraudulent charges, credit-monitoring fees beyond the free year, lost time, and emotional distress.
Is the free credit monitoring from Hospital Auxilio Mutuo enough?
While helpful, the service lasts only 12 months. Experts recommend continuing credit and identity monitoring after it ends, especially given the long shelf-life of stolen medical data.
Will joining a Hospital Auxilio Mutuo lawsuit cost me anything?
No. Most data-breach class actions operate on a contingency basis—legal fees are paid only if the case succeeds.
How long do I have to take legal action against Hospital Auxilio Mutuo?
Deadlines vary by state, but many statutes of limitation range from one to three years after discovery. Acting promptly helps preserve all options.
Next Step: Free Case Review
Time limits apply. Submit the short form below to learn whether you qualify to join the Hospital Auxilio Mutuo data-breach lawsuit.