Freedom Plaza Data Breach Lawsuit Investigation
Were you notified that your personal or medical details were exposed in the Freedom Plaza Senior Living cyber-attack? Sensitive information— including Social Security numbers and medical records—may now be in criminals’ hands. Find out how to protect yourself & pursue compensation
What Happened?
Freedom Plaza Senior Living, a Life Care Services community operating in Florida and Arizona, discovered that unauthorized actors accessed employee email accounts between September 6, 2024 and October 3, 2024. Investigations revealed that both personally identifiable information (PII) and protected health information (PHI) were at risk.
The breach was reported to state regulators on July 12, 2025 (Massachusetts) and July 14, 2025 (Vermont). Written notices to residents, staff, and other affected individuals started on July 11, 2025.
Types of Data Potentially Exposed
- Full names
- Social Security numbers
- Dates of birth
- Addresses & government-issued IDs
- Health insurance details & medical records
- Financial information (e.g., banking or payment data)
Why This Matters
Stolen medical and financial data can be weaponized for medical identity theft, fraudulent loan applications, tax fraud, and phishing scams. Victims often spend months—or years—untangling the fallout and restoring their credit.
Your Immediate Action Plan
- Enroll in free IDX credit monitoring offered by Freedom Plaza.
- Check your credit reports and set up a fraud alert or credit freeze with the major bureaus.
- Watch for phishing attempts via email or phone that reference your medical care, insurance, or Social Security number.
- Document any out-of-pocket costs (time, postage, credit-monitoring fees) linked to the breach—these may be recoverable in a claim.
- Explore your legal options: class action participation or individual claims could secure reimbursement and statutory damages.
Need guidance? Call Freedom Plaza’s dedicated assistance line at 855-201-6231 (Mon–Fri, 9 AM–9 PM ET) or consult privacy attorneys investigating the incident.
About Freedom Plaza Senior Living
Freedom Plaza operates Life Plan Communities in Sun City Center, Florida, and in Arizona, providing independent living, assisted living, memory care, and skilled nursing services. The communities are managed by Life Care Services (LCS), which has experienced multiple cybersecurity events across its network.
Possible Compensation
If your data was compromised, you could be entitled to:
- Reimbursement for fraudulent charges or medical bills
- Repayment of credit-monitoring or identity-theft protection costs
- Compensation for time spent addressing the breach
- Payment for emotional distress or loss of privacy
See if you qualify & start your claim
Frequently Asked Questions
How will I know if I was impacted by the Freedom Plaza breach?
A written notice was mailed starting July 11, 2025. If your current address is correct in Freedom Plaza records, you should receive it. You can also call 855-201-6231 for confirmation.
What information did Freedom Plaza say was exposed?
According to regulatory filings, exposed data may include your name, Social Security number, date of birth, address, government ID details, health insurance information, medical records, and certain financial information.
Can I join a Freedom Plaza data breach lawsuit?
Yes. Individuals whose data was compromised may be eligible to participate in a class action or pursue an individual claim for damages. Eligibility generally requires proof that your information was part of the breach (e.g., a notice letter).
Does accepting free IDX monitoring affect my legal rights?
No. Enrolling in credit monitoring or identity-theft protection does not waive your right to seek compensation through the courts.
What is the deadline to take legal action against Freedom Plaza?
Deadlines vary by state. In many jurisdictions you have two to four years from the date you discovered—or reasonably could have discovered—the breach. Speak with an attorney promptly to preserve your claim.