Decisely Insurance Services Data Breach Lawsuit Investigation
Were you recently notified that your personal data was stolen from Decisely Insurance Services? A December 2024 cyber-attack exposed thousands of Social Security numbers and other sensitive details.
Find Out If You Can File a Claim
Why This Breach Demands Your Immediate Attention
On December 16, 2024, an unauthorized actor infiltrated Decisely’s cloud storage platform, accessing highly sensitive personally identifiable information (PII) and protected health information (PHI). The breach was confirmed the following day but not publicly disclosed until June 2025—leaving victims unaware their data was at risk for nearly six months.
Quick Facts About the Decisely Data Breach
- Breach Date: December 16, 2024
- Discovery Date: December 17, 2024
- Public Disclosure: June 13, 2025
- Individuals Affected: 65,405
- States Reporting: CA, MA, TX, NH, VT
- Call-Center Hotline: 866-461-3640 (8 a.m.–5:30 p.m. CT)
What Information Was Exposed?
The investigation indicates the attacker could have viewed or copied the following data:
- Full names
- Social Security numbers
- Dates of birth
- Addresses and phone numbers
- Passport numbers & other government IDs
- Digital signatures
- Medical and insurance information
- Financial account details
Who Is At Risk?
All 65,405 individuals listed in Decisely’s regulatory filings—including 4,915 Texans, 682 Massachusetts residents, and 75 New Hampshire residents—face elevated risks of:
- Identity theft & synthetic identity fraud
- Tax-refund or unemployment-benefit fraud
- Medical-insurance fraud
- Targeted phishing or social-engineering scams
Your Legal Rights & Options
Under state and federal laws, companies that collect your PII must implement reasonable safeguards. When they fail, victims may pursue damages through a class-action lawsuit or individual claim. Compensation can cover:
- Out-of-pocket expenses (credit-monitoring, freezes, notary fees)
- Time spent remediating fraud or securing accounts
- Future identity-theft protection services
- Emotional distress and punitive damages where allowed
Recommended Next Steps for Decisely Victims
- Enroll in free Kroll credit monitoring offered in Decisely’s notice letter.
- Place a fraud alert or credit freeze with Equifax, Experian, or TransUnion.
- Review bank, credit-card, and insurance statements for unfamiliar activity.
- Stay vigilant against phishing attempts using your exposed details.
- Document any costs (time, fees, losses) related to the breach—these strengthen a potential claim.
Download Official Breach Notice (PDF)
Frequently Asked Questions
What happened in the Decisely Insurance Services data breach?
An unauthorized actor accessed Decisely’s cloud-based storage on December 16, 2024, exfiltrating sensitive PII/PHI for 65,405 people. The incident was confirmed the next day but disclosed publicly six months later.
Is Decisely offering identity-theft protection?
Yes. The company is providing complimentary credit-monitoring and identity-restoration services through Kroll. Enrollment details appear in the mailed notice.
What personal information was exposed in the Decisely breach?
Stolen data may include names, Social Security numbers, dates of birth, addresses, phone numbers, passport numbers, digital signatures, medical info, and certain financial details.
How do I file a Decisely data breach claim?
Complete the secure claim form on this page or speak with a privacy-rights attorney. Document any fraud or expenses related to the breach to support your claim.
Do I have to pay a lawyer to join the Decisely lawsuit?
Data-breach class actions are usually handled on a contingency-fee basis—meaning attorneys only get paid if they recover money for the class. You incur no upfront costs.
What steps should I take after the Decisely Insurance Services breach?
Enroll in identity-protection services, place a fraud alert or freeze, monitor financial accounts, and keep all correspondence from Decisely. Prompt action reduces the risk of further harm and strengthens your legal position.