CRM Residential Data Breach Lawsuit Investigation
Were you one of the 11,787 people whose Social Security number, medical details, or financial data were exposed by CRM Residential? Time is limited to secure your rights—learn how to protect yourself and see if you qualify for compensation right now.
Quick Facts
- Company: CRM Residential (formerly Community Realty Management, Inc.)
- Breach Period: September 10 – October 22, 2024
- Individuals Affected: 11,787
- Notice Mailed: August 11, 2025
- Free Services Offered: 12-months TransUnion Cyberscout credit monitoring
What Happened?
CRM Residential uncovered suspicious activity within employee email accounts in late 2024. A forensic investigation confirmed that unauthorized actors accessed certain mailboxes from through . Further review on revealed those mailboxes contained sensitive personal and health-related information.
What Information Was Exposed?
The compromised data sets vary by individual but may include:
- Full names and mailing addresses
- Social Security numbers
- Dates of birth
- Driver’s license, state ID, or other government ID numbers
- Passport numbers
- Financial and payment card information
- Medical information and health insurance details
Your Legal Options
If you received a breach notice—or suspect your data was involved—you may have grounds to:
- Join or initiate a class action to seek monetary damages for out-of-pocket costs, lost time, and emotional distress.
- Hold CRM Residential accountable for enhanced credit-monitoring or identity-theft protection beyond the initial 12-month offer.
Consulting an experienced data-breach attorney can help preserve these rights.
Protect Yourself Now
- Enroll in the free TransUnion Cyberscout service.
- Monitor your credit reports and bank statements for unfamiliar activity; dispute anything suspicious immediately.
- Set a fraud alert or credit freeze with any major credit bureau to restrict new credit lines opened in your name.
- Beware of phishing attempts. Attackers may impersonate CRM Residential or financial institutions to harvest even more data.
Timeline of Key Events
- – First unauthorized access to employee email.
- – Last known unauthorized access.
- – Company confirms sensitive data present in compromised mailboxes.
- – Breach notification letters mailed to victims.
- – Disclosure filed with Maine Attorney General.
- – Disclosure filed with Vermont Attorney General.
FAQ: CRM Residential Data Breach
Was my Social Security number leaked in the CRM Residential breach?
Yes. The company admits that Social Security numbers were among the data elements exposed. Review your notice letter to confirm whether yours was involved.
What is CRM Residential offering to affected individuals?
The firm is providing 12 months of TransUnion Cyberscout credit monitoring and identity-restoration services at no cost.
Can I sue CRM Residential for the data breach?
Potentially. Victims may file individual claims or join a class action seeking compensation for financial losses, time spent, and emotional distress.
How do I place a credit freeze after the Community Realty Management incident?
Contact any one of the three major credit bureaus—Experian, TransUnion, or Equifax—online or by phone. Freezing at one bureau now freezes all three.
Will signing up for the free monitoring affect my legal rights?
No. Accepting credit monitoring does not waive your right to pursue legal action or join a class action lawsuit against CRM Residential.
Is Community Realty Management the same as CRM Residential?
Yes. Community Realty Management, Inc. has rebranded to CRM Residential; both names refer to the same property-management company.