Connex Credit Union Data Breach Lawsuit Investigation
Did Connex Credit Union just warn you that your Social Security number and other sensitive details were exposed? Time is limited to act—identity thieves don’t wait. Find out how to protect yourself and see if you can file a claim today.
Download Public Breach Notice (PDF)What Happened?
On June 3, 2025, Connex Credit Union’s security team detected unusual activity within its network. A forensic investigation confirmed that cyber-intruders accessed and downloaded files between June 2 – 3, 2025. By July 27, the credit union finished its internal review and determined that personal information belonging to members had been compromised.
The breach was formally reported to:
- National Credit Union Administration (NCUA)
- California Attorney General (reported August 7, 2025)
- Texas Attorney General (reported August 8, 2025; 965 Texas residents impacted)
What Information Was Exposed?
According to the filings, the attackers may have obtained:
- Full names
- Social Security numbers
- Dates of birth and mailing addresses
- Government-issued ID numbers (driver’s license, state ID, passport)
- Account and other financial information
- Medical-related information tied to member files
With these data points, criminals can open lines of credit, file false tax returns, or commit medical and financial fraud in your name.
Connex Credit Union’s Response
Impacted members began receiving notification letters on August 6, 2025. The credit union is offering 12 months of complimentary Single Bureau Credit Monitoring, Credit Report, and Credit Score services through Cyberscout. Affected individuals must enroll within 90 days of receiving the notice.
Connex has also set up a dedicated assistance line at 833-380-4364 (Cyberscout) and posted additional security guidance on its website.
Your Legal Rights & Next Steps
If you received a breach notice, you may be entitled to financial compensation. Class-action investigations are underway to recover damages for:
- Out-of-pocket costs for credit monitoring or identity restoration
- Time spent freezing credit and resolving fraud
- Any proven losses stemming from the misuse of exposed data
Act promptly: Statutes of limitation can bar claims if you wait too long.
Protect Yourself Right Now
- Enroll in the free Cyberscout monitoring offered by Connex.
- Place a fraud alert (free) or security freeze on your credit reports.
- Review bank, credit-card, and credit-union statements for suspicious activity.
- Report suspected identity theft to the FTC (IdentityTheft.gov) and local law enforcement.
Frequently Asked Questions
Was my Social Security number leaked in the Connex Credit Union data breach?
Yes. Regulatory filings confirm Social Security numbers were among the data accessed by the attackers, putting affected members at heightened risk of identity theft.
What is Connex Credit Union offering to help affected members?
Connex is providing 12 months of Single Bureau Credit Monitoring, plus access to credit reports and credit scores through Cyberscout. You must enroll within 90 days of your notice date.
How do I join the Connex Credit Union data breach lawsuit?
You typically complete a short eligibility form with your notification details and any losses you’ve incurred. An attorney will then confirm whether you qualify to participate in a class-action or individual claim.
Will freezing my credit hurt my score after the Connex breach?
No. A security freeze does not affect your credit score. It simply restricts new creditors from pulling your report without your authorization, helping block fraudulent accounts.
What if I never banked with Connex but received a letter?
Contact Connex immediately at 833-380-4364. Mistaken notices are rare; the letter likely means your information was stored by Connex through a shared account, joint membership, or past application.