Complete Care Rehab Data Breach Lawsuit Investigation

Were you treated at Complete Care Rehab and just got a breach notice? A cyber-attack has exposed highly sensitive information—putting your identity and finances at risk. Find out how to protect yourself and whether you can pursue compensation below.

Key Facts About the Complete Care Rehab Breach

• Date of suspicious activity discovered: May 11, 2025
• Public notice posted: July 2, 2025
• Regulatory disclosure: July 8, 2025 to U.S. Department of Health and Human Services (HHS)
• Individuals affected: At least 4,764 U.S. patients
• Data compromised: Both personally identifiable information (PII) and protected health information (PHI)

What Information Was Exposed?

The attack targeted files containing a broad range of personal and medical details, including:

• Full names, addresses, email addresses & phone numbers
• Dates of birth and Social Security numbers
• Government-issued identification numbers
• Medical diagnoses, treatment information & health-insurance details
• Dates and costs of service, other financial or billing data

This combination of data is highly valuable to cyber-criminals and can be exploited for identity theft, medical fraud, and phishing schemes.

Timeline of Events

• May 11, 2025: Internal monitoring detects suspicious network activity at Complete Care Rehab.
• May 2025 – June 2025: A forensic investigation confirms that unauthorized actors accessed and potentially exfiltrated sensitive files.
• July 2, 2025: The company posts a public “Notice of Data Privacy Event” on its website.
• July 8, 2025: Formal breach report filed with the HHS Office for Civil Rights.
• Ongoing: Written notices sent to affected patients and a dedicated response line established at (586) 675-1178 (Mon-Fri, 10 a.m.–4 p.m. ET).

How to Protect Yourself Right Now

If you received a letter or email from Complete Care Rehab, take these immediate steps:

• Enroll in the free credit-monitoring and identity-theft protection services offered by the company.
• Monitor bank, credit-card, and insurance statements for unfamiliar charges.
• Place a fraud alert or credit freeze with the three major credit bureaus to block unauthorized accounts.
• Watch for phishing attempts—never click links or provide information to unsolicited callers claiming to be from Complete Care Rehab.
• Save all correspondence relating to the breach; it may be needed for any future claim.

Your Legal Options

Under federal and state privacy laws, victims of a data breach can seek damages for:

• Out-of-pocket expenses (credit-monitoring, notary fees, mail costs, etc.)
• Time spent resolving fraud or securing accounts
• Emotional distress and loss of privacy

Court actions—including class-action lawsuits—are being investigated. By participating, you may be able to recover monetary compensation without paying any upfront legal fees.

Next step: Consult a qualified data-breach attorney to determine eligibility and preserve your rights before applicable deadlines expire.

Frequently Asked Questions

What caused the Complete Care Rehab data breach?

The company detected unauthorized activity on May 11, 2025, indicating that hackers gained access to its network and exfiltrated sensitive patient files.

How do I know if my Complete Care Rehab information was stolen?

Complete Care Rehab is mailing letters to every known impacted individual. If you received a notice—or if you were a patient during the relevant period—you are likely affected.

What should I do after receiving the breach notice from Complete Care Rehab?

Enroll in free credit monitoring, review your financial statements, place a fraud alert or credit freeze, and speak with a data-breach attorney about possible compensation.

Can I join a lawsuit against Complete Care Rehab for the data breach?

Yes. Legal teams are investigating potential class-action claims. Eligibility typically depends on whether your information was compromised and the damages you suffered.

Will Complete Care Rehab pay for my identity-theft costs?

The company may offer limited credit monitoring. A successful legal claim can seek reimbursement for broader expenses, including fraudulent charges and time spent addressing the breach.

How long do I have to file a claim related to the Complete Care Rehab breach?

Deadlines vary by state. Contact a qualified attorney promptly to ensure you file before the statute of limitations expires.

Is my medical information at risk?

Yes. Medical diagnoses, treatment details, and insurance numbers were among the exposed data, increasing the risk of medical identity fraud.