Altos Inc. Data Breach Lawsuit Investigation
Was your Social Security number or medical data exposed by Altos Inc.? The boutique outsourcing firm’s unsecured system has put thousands at risk of identity theft and medical fraud. Act now to learn your rights and protect yourself.
What Happened?
On June 17, 2025, Irvine-based Altos Inc. discovered that one of its internal servers—used for medical transcription, billing and related services—had been publicly accessible online. A forensic investigation confirmed an unauthorized third party accessed the server on May 30 – 31, 2025 and likely exfiltrated data. By July 21, 2025, Altos completed its review and began notifying regulators and impacted individuals.
Information Exposed
The combination of personally identifiable information (PII) and protected health information (PHI) stolen in this incident can be weaponized for both financial and medical identity theft.
- Full names
- Social Security numbers
- Dates of birth
- Postal addresses
- Government-issued identification numbers
- Medical details (diagnoses, treatments, billing codes)
- Financial information tied to healthcare payments
Altos Inc.’s Response
Altos says it quickly restricted access to the affected server and partnered with a cybersecurity firm to bolster defenses. The company is offering 12 months of free credit monitoring and identity-theft protection through Epiq Privacy Solutions ID, which includes:
- Triple-bureau credit monitoring & alerts
- Access to credit reports and scores
- $1 million identity-theft insurance
- Dedicated restoration specialists
- Dark-web surveillance for compromised data
Steps You Should Take Right Now
- Enroll in the free Epiq services using the code in your breach letter.
- Place a fraud alert with one of the major credit bureaus, or consider a credit freeze for stronger protection.
- Review medical Explanation of Benefits (EOB) statements for unfamiliar services or providers.
- Monitor bank and credit-card accounts for unauthorized charges.
- Report suspicious activity immediately to creditors and the Federal Trade Commission.
Lawsuit Investigation: Potential Compensation
If your data was involved, you may be entitled to monetary relief for:
- Time spent addressing fraud or securing accounts
- Out-of-pocket expenses (credit freezes, new IDs, professional fees)
- Actual or attempted identity-theft losses
- Emotional distress and loss of privacy
Class-action attorneys are evaluating claims to hold Altos Inc. accountable for failing to adequately secure sensitive information. Complete the claim form on this page to see if you qualify.
FAQ: Altos Inc. Data Breach
How many people were affected by the Altos Inc. breach?
Altos has not yet disclosed the total number of impacted individuals, but the incident involves patients and insureds across multiple healthcare providers.
When did Altos Inc. discover the data breach?
The company identified the exposed server on June 17, 2025 and confirmed unauthorized access during an investigation that followed.
What personal information did the Altos Inc. hackers obtain?
Names, Social Security numbers, dates of birth, addresses, government IDs, medical data and related financial information.
Is the Altos Inc. credit-monitoring offer enough protection?
The complimentary service is a useful first step, but experts recommend layering additional safeguards such as credit freezes and dark-web monitoring.
Can I join a class action lawsuit against Altos Inc.?
Yes. If you received a notification letter—or suspect your data was handled by Altos—you may be eligible. Use our secure form to check your eligibility.